PT ROOF Busser - theWit
About The Position
ROOF on theWit is a premier rooftop destination in downtown Chicago, offering elevated cocktails, dynamic entertainment, and stunning skyline views. As part of theWit Chicago, a Hilton Hotel, we are committed to creating unforgettable guest experiences through attentive service, energy, and teamwork. We are seeking hospitality professionals who thrive in a fast-paced, high-energy environment and are passionate about delivering outstanding service with personality, professionalism, and style. The Busser supports front-of-house operations by assisting servers, delivering food, maintaining dining areas, and ensuring guests receive attentive and seamless service. This role is crucial in upholding the elevated dining standards and guest experience at ROOF @ theWit.
Requirements
- Minimum of 1–3 years of experience in a high-volume restaurant or hospitality environment preferred.
- TIPS and ServSafe certifications required.
- Fluent English communication skills with a professional and polished demeanor.
- Strong organizational skills and attention to detail.
- Ability to set and clear tables efficiently without breakage.
- Ability to lift and carry up to 30 pounds.
- Team-oriented mindset with the ability to work efficiently under pressure.
- Must maintain professional appearance and proper uniform standards at all times.
- Flexibility to work evenings, weekends, holidays, and varying shifts in a 24/7 hotel environment.
- Must be available on Fridays, Saturdays & Sundays.
- Regular and reliable attendance required.
- Must be 21 years of age or older.
- Open availability on Thursdays, Fridays, Saturdays, and Sundays.
Nice To Haves
- Passion for hospitality and guest service excellence.
- Positive attitude and strong work ethic.
- Individuals who are imaginative, inspired, and guest-focused.
- Commitment to teamwork and creating memorable dining experiences.
- Ability to adapt and thrive in an energetic downtown Chicago restaurant environment.
Responsibilities
- Assist servers with food and beverage service in a professional, organized, and timely manner.
- Run food and carry trays safely and efficiently throughout the restaurant.
- Clear, clean, and reset tables according to restaurant standards.
- Provide water and beverage service while maintaining attentive table service.
- Complete opening, closing, and side work duties as assigned.
- Maintain cleanliness, sanitation, and health code standards throughout the outlet.
- Support a collaborative “Whatever It Takes” team culture.
- Deliver exceptional guest service aligned with Four Diamond hospitality standards.
- Communicate effectively with kitchen and front-of-house team members to ensure smooth operations.
- Maintain composure and professionalism in a high-volume restaurant environment.
Benefits
- Medical Plans: Choice of three plans to meet your healthcare needs.
- Dental Plans: Two options for dental coverage.
- Vision Insurance: Coverage for routine eye care and eyewear.
- Paid Time Off (PTO): To support work-life balance.
- Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
- 401(k) Retirement Plan: Plan for your future with employer contributions.
- Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
- Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
- Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
- Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
- Commuter Benefits: Save on transit and parking expenses.
- Pet Insurance: Options to support your furry family members.
- Travel discounts and employee room rates worldwide.
- Career growth and training opportunities.
- Access to wellness programs and employee appreciation events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
