Bus Person - 1717

Bally's Chicago•Baton Rouge, LA

52d

About The Position

The Busser is responsible for providing exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre-requisites of the job. Running and serving food, bussing, assisting the food servers, and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, timeliness, and being a team player are the values that make our runner/bussers and the property successful. Responsible for performing all duties according to The Queen Baton Rouge policies, procedures, LGCB guidelines, state of Louisiana alcohol laws, and Internal Controls.

Requirements

1 year Busser experience in a fast-paced environment, preferred
High School Diploma/GED, required
Must be able to work Weekends, Nights and Holidays
Able to effectively communicate in English via verbal and written

Responsibilities

Participate regularly in departmental and company meetings.
Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
Fast paced position with high standards of cleanliness, food safety, and sanitation.
Knowledgeable in the products the company serves.
Understands brand standards and customer service are what makes this position successful for the company and the team members.
Sets and keeps the restaurants and the surrounding areas properly stocked, clean, safe, and organized.
Serve Guest water and refill guest beverages.
Assist restaurant servers as needed.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Communicates all guest service opportunities and product shortages or issues to management.
Knows and complies with all rules, regulations and policies of the food and beverage department and state.
Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards steps are met and retained
Other duties as assigned