Job Summary Serve guests, bread, water, and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Activities & Responsibilities Primary o Promote, work, and act in a manner consistent with the mission of Sergio's and Sergio's Cuban o Set tables with clean linens, condiments, or other supplies. o Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths. o Promptly clean tabletops, chairs, booths, and the floor under and around tables between guests. o Remove used tableware between courses and provide tableware for the next course. o Locate items requested by guests. o Run food and beverages to tables o Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. o Take soiled tableware to the designated area, and unload sort, and stack silverware, dishes, and glassware for cleaning. o Perform serving, cleaning, or stocking duties to facilitate customer service. o Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters. o Clean up spilled food or drink or broken dishes and remove the trash. o Serve food to guests when servers need assistance. o Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests. o Thank guests as they leave. o Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays. o Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors. o Fill beverage or ice dispensers. o Stock cabinets or serving areas with condiments and refill condiment containers. o Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service. o Respond appropriately to guest requests and communicate guest requests to the server as needed. o Obtain service area assignment at the beginning of each shift. o Inspect assigned restroom every 30 minutes, and clean as needed. o Attend all scheduled employee meetings and offers suggestions for improvement. o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. o Carry more than 30Lb Supplemental o Slice and pit fruit are used to garnish drinks. o Wash glasses or other serving equipment at bars. o Stock refrigerating units with wines or bottled beer or replace empty beer kegs. o Carry linens to or from laundry areas. Tools & Technology o Bar code reader equipment o Carbonated beverage dispenser o Cash registers o Commercial use: o blenders o coffee or iced tea makers o cutlery o dishwashers o food processors o food warmers o microwave ovens o Credit card processing machines o Domestic: o garbage disposals o garnishing tools o Ice dispensers o Non-carbonated beverage dispenser o Point-of-sale receipt printers o Point-of-sale terminals and workstations o Point-of-sale software o Soft serve machines o Touch screen monitors
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed