Busser at The Warbler Hotel

Progressive HR Strategies • New Orleans, LA

19h • Onsite

About The Position

The Busser protects the beauty, pace, and readiness of The Warbler's dining room. In the Spanish restaurant, this role turns support work into invisible hospitality: water is refreshed without interruption, tables are reset to exacting standards, and every course leaves behind a clean canvas for the next. The Busser is a sharp observer, a disciplined polisher, and a trusted partner to servers, runners, and the bar.

Requirements

• High school diploma or equivalent.
• Six months of restaurant, banquet, café, or hospitality support experience, or a demonstrated aptitude for service.
• Ability to follow detailed setup standards and work collaboratively in a high-touch dining room.
• Ability to safely carry trays, racks, and dishware.
• Fine-dining reset sequence, silent clearing, crumbing, water service, tray handling, and safe bussing practices.
• Basic awareness of Spanish menu components so dishes and service pieces are never mismatched or removed prematurely.
• Understanding of allergy cross-contact controls and the importance of separating designated items.
• Strong pace awareness: knowing when to accelerate a reset and when to preserve the room's calm.
• Stand and walk for up to 8-10 hours; bend, reach, crouch, and carry trays repeatedly.
• Lift and carry up to 35 pounds and push or pull racks and bus carts up to [weight per policy].
• Work around hot plates, wet floors, stairs, noise, cleaning chemicals, and broken-glass hazards.
• Must be available for lunch and dinner service, weekends, holidays, private events, and occasional café or pool-bar support.
• Evening close and side-work completion are required.

Nice To Haves

• Fine-dining, luxury hotel, banquet, or wine-service environment experience.
• Familiarity with seat numbers, formal coursing, and polished-glass standards.
• Conversational Spanish or other guest-service language skills.

Responsibilities

• Set dining-room tables precisely to the restaurant's approved mise en place, including linens, flatware, glassware, napkins, menus, candles, and designated service pieces.
• Reset tables immediately after departure, inspecting chairs, banquettes, floors, and surrounding presentation before marking the table available.
• Provide attentive water service, selecting and presenting still or sparkling water according to service sequence and refilling unobtrusively.
• Crumb tables between savory and dessert courses or at the prescribed point of the meal using the restaurant's approved technique and tools.
• Clear plates, glassware, and silver only when all guests at the table have finished, unless a guest requests otherwise or the captain directs a different approach.
• Coordinate with servers and food runners through discreet hand signals, seat numbers, and verbal cues to avoid interrupting conversation or misfiring a course.
• Polish and inspect flatware, chargers, glassware, and service pieces; remove any item with water spots, chips, fingerprints, bent tines, or damage.
• Maintain service stations with water, bread-service supplies, napkins, clean trays, polished backup, allergy-designated tools, and bussing equipment.
• Carry bus tubs, racks, and trays using safe methods; separate glassware, silver, china, recycling, and waste for stewarding.
• Support bread service, share-plate placement, and selected tableside steps only after training and under dining-room leadership direction.
• Identify and report spills, broken glass, damaged furniture, temperature discomfort, restroom issues, and guest-recovery opportunities without delay.
• Assist with café or pool-bar resets as assigned, adapting to outdoor conditions and appropriate serviceware.

Benefits

• Compensation: $12.00 to $15.00 per hour, plus tip-pool participation where applicable.
• Team Members are eligible to receive benefits based on average hours worked each week and advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED