Busser (Resort Wide)

River Cree Resort & Casino • Enoch, UT

1d • Onsite

About The Position

The primary purpose of the Busser is to support and help the restaurant servers to maintain the highest possible guest satisfaction.

Requirements

• High school diploma or GED equivalent.
• Good health and personal hygiene.
• Has an interest in learning about food and beverage service.
• Has a cheerful, positive attitude.
• Able to work well in a team environment.
• Good at dealing with stressful situations.
• Must have working knowledge of the English language (verbal, written, reading).
• Ability to work shift work, late nights, weekends and holidays.

Nice To Haves

• AGLC Proserve is an asset
• Previous buffet/customer service experience is preferred

Responsibilities

• Support and help restaurant servers to maintain the highest possible guest satisfaction.
• Carry out all reasonable requests by management.
• Follow all company and local standard policies and procedures.
• Follow all scheduling and call out procedures.
• Use proper hand washing procedures and maintain high standards of personal hygiene.
• Ensure buffet standards are met.
• Complete daily requisitions for next day's business needs for the buffet.
• Take fruit salad down to Coffee Lobby Lounge as required.
• Assist servers on the floor as required.
• Assist servers to maintain minimum par for all china and silverware products for side stations.
• Assist servers with their side duties as required.
• Ensure breads are brought up by 11 am for lunch service.
• Ensure pastry wagon is returned to the kitchen after service.
• Follow daily/weekly side duties.
• Maintain proper communication with the kitchen team regarding buffet food quality and standards.
• Use proper food handling procedures (Gloves, tongs, napkins etc.).
• Ensure linen and napkins are according to par and business levels. Take linen down to housekeeping at the end of the shift.
• Assist servers to set up rooms for private functions.
• Return queen mary to stewarding at the end of the shift.
• Participate in all required training.
• Attend pre-shift/daily stand-up meetings.
• Help seat guests if required by supervisor.
• Maintain proper safety habits at all times according to company policy and procedures.
• Maintain work area and back areas in a clean and well-organized manner. All food items to be returned to the kitchen or stored, labeled and dated according to Serve Safe standards, in the appropriate storeroom or fridge.
• Turn in all lost and found items.
• Look out for the safety of yourself and co-workers and follow all Health and Safety requirements in the workplace.
• Perform other duties as assigned.

Benefits

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED