Busser - 24 Hour

Hard Rock Hotel & Casino Ottawa

3d

About The Position

Under the direction of the F&B General Manager, the incumbents job is to support the smooth operation of a restaurant by clearing tables, resetting them for new guests, and maintaining the dining area's cleanliness. They also assist wait-staff by delivering food, refilling drinks, and stocking condiment stations to ensure high caliber service to customers.

Requirements

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must possess good guest service skills.
• Must be detail oriented.
• Must be able to communicate effectively with guests and other team members.

Responsibilities

• Clearing tables:Removing dirty dishes, silverware, and glasses.
• Resetting tables:Setting tables with clean linens, silverware, glassware, and napkins.
• Stocking:Refilling condiments, napkins, and other table essentials.
• Serving:Delivering food and beverages when servers are busy.
• Assisting servers:Helping with tasks like clearing plates and refilling drinks.
• Cleaning:Wiping down tables and chairs, mopping floors, and vacuuming.
• Polishing:Polishing silverware and glassware.
• Stocking service stations:Ensuring a sufficient supply of napkins, utensils, and other necessary items.
• Maintaining safety and cleanliness:Following restaurant health and safety regulations.
• Closing activities:Cleaning the dining area at the end of the shift, such as stacking chairs and preparing stations for the next day.
• Communicating with staff:Informing servers of table availability and guest needs.
• Assisting with dishwashing:Scraping, stacking, or loading dishes into the dishwasher.
• Knowledgeable of and adherence to food and beverage department regulations and procedures.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Benefits

• Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED