Busser ("Ayudante de Mesero/a")

Hotel Theodore•Seattle, WA

40d•$21 - $22•Onsite

About The Position

The Busser provides friendly, courteous, and efficient food and beverage service to guests. The role includes delivering food, cleaning and setting tables, maintaining restaurant and bar areas, stocking supplies, and supporting the service team. The position may also assist with guest inquiries, follow company safety and security policies, report maintenance or safety issues, and perform other duties assigned by supervisors. Staff may work varying schedules based on hotel business needs and must attend scheduled training sessions and meetings.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer relations skills.
Detail orientation and strong organizational skills.
Basic computer skills and basic computational ability.
Ability to handle internal and external customer interactions with patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Knowledge of the basic functions of Windows OS, MS Office, PMS, and POS.
Ability to work independently and resolve issues, with analytical skills and attention to detail.
Knowledge of table and bar service, appropriate table settings, and service ware.
Ability to describe menu items and methods of preparation.
Maintain a neat, clean, and well-groomed appearance in accordance with company standards.
Regular attendance and attendance at scheduled training sessions and meetings.
Ability to work varying schedules according to hotel business needs.
Ability to stand and maintain well-paced mobility for up to four hours; maneuver among simultaneous functions and work in limited spaces.
Ability to work in extreme temperatures, including freezers at -10°F and kitchens at +110°F, potentially for one hour or more.
Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Ability to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, visual observation, and substantial wrist and hand movements.

Nice To Haves

Prior hospitality or restaurant experience.
Safe Server Alcohol & Food certification.

Responsibilities

Deliver food to guests dining in the restaurant and help ensure their satisfaction.
Transport equipment appropriately to maintain safety in service corridors.
Attend to spills and breakage immediately and follow safety procedures.
Stock restaurant supplies, including glassware, straws, toothpicks, napkins, silverware, ice, and cleaning supplies.
Clear tables during the dining experience using proper methods for handling dishes, glassware, and silverware.
Clean bar and table surfaces throughout the shift; wipe chairs, railings, and other high-touch surfaces.
Remove and dispose of trash bags from receptacles in and around the bar area.
Participate in deep cleaning of the outlet.
Assist the service team as needed to meet and exceed guest expectations.
Assist with guest inquiries.
Follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable duties assigned by managers and supervisors.