Busser - Maderas Golf Club

Sunroad Auto•Poway, CA

6d•Onsite

About The Position

The Busser/Food Runner is a key member of our Food & Beverage team, ensuring every guest enjoys prompt, attentive, and seamless dining service. This position supports both restaurant and banquet operations by delivering food with accuracy, maintaining impeccable dining areas, anticipating guest needs, and assisting servers in providing an elevated dining experience. Success in this role requires professionalism, attention to detail, teamwork, and a genuine commitment to outstanding guest service.

Requirements

Friendly and guest-focused
Reliable and dependable
Professional in appearance and communication
Able to work with a sense of urgency
Detail-oriented
Positive team players
Comfortable working in a fast-paced environment
Ability to stand and walk for extended periods
Ability to lift and carry up to 25 pounds
Ability to work indoors and outdoors in varying temperatures
Ability to safely navigate all restaurant, banquet, and kitchen areas

Nice To Haves

Previous restaurant, country club, resort, or banquet experience preferred
Experience as a Busser, Food Runner, or Server Assistant is a plus
Understanding of food safety and sanitation practices
Excellent verbal communication skills
Ability to read and follow written instructions

Responsibilities

Welcome guests with a warm, friendly, and professional attitude.
Support servers in delivering exceptional dining experiences from arrival through departure.
Anticipate guest needs by refilling water glasses, clearing finished plates, and maintaining clean, organized tables.
Respond promptly and courteously to guest requests.
Help create an inviting, polished dining atmosphere throughout every service.
Carefully verify each plate against the kitchen ticket to ensure accuracy, quality, and presentation before delivery.
Deliver food promptly while maintaining proper food presentation and temperature.
Communicate effectively with culinary staff regarding any discrepancies before food leaves the kitchen.
Ensure every meal reflects the quality standards of Maderas Golf Club.
Set and reset tables according to Maderas Golf Club service standards.
Remove completed courses efficiently and discreetly.
Replace linens, silverware, glassware, and napkins while maintaining impeccable presentation.
Maintain clean, organized dining rooms throughout service.
Stock service stations with all necessary supplies.
Assist restaurant and banquet staff as needed during service.
Maintain cleanliness of workstations, dining areas, and service stations.
Follow all food safety, sanitation, and workplace safety standards.
Perform additional duties assigned by management to support daily operations.