Busser / Food Runner at Residence Inn Raleigh - Downtown

Summit Hospitality Incorporated•Raleigh, NC

7d•Onsite

About The Position

The Busser position for Summit Hospitality hotels is responsible for assisting the Food & Beverage Team in a friendly, courteous, and professional manner according to established hospitality standards set by the hotel. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where “Service is the Ultimate Amenity”.

Requirements

Previous busser, barback, food runner, or expeditor experience, preferably from a hotel, restaurant, country club, or banquet facility.
Strong work ethic.
Ability to hustle and stay on task.
Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours.
Service orientation to do whatever it takes to ensure guest satisfaction.
Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
Good basic mathematical skills.
Full-service restaurant, bar, or lounge experience preferred.
Must be self-directed and follow tasks and responsibilities.
Ability to setup, breakdown, support, and multitask.
Ability to walk, stand, sit, bend, and reach for extended periods of time
Valid Driver’s license
Ability to lift 50 lbs.

Responsibilities

Setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food & Beverage Manager, or Hotel senior management.
Preparing garnishes, refill ice wells, change beer kegs and restock napkins and straws as needed.
Serving food and beverages in the order and expectation of the Restaurant/Bar Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
Clean up spills, remove glassware and organize the counter.
Reset the Restaurant/Bar/Lounge according to the Manager’s plan for the next function.
Perform all side work to include replenishing condiments and restocking Lounge shelves/storage with supplies.
Performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
Abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Ensuring security for all the hotel’s guests, employees, and property assets.
Enforcing established policies and procedures for Summit Hospitality and the hotel’s brand.
Duties are subject to change and additional responsibilities/tasks may be assigned as needed.