Busser/Dishwasher - GCM

Ghirardelli Chocolate Company•San Francisco, CA

11d•Onsite

About The Position

Ghirardelli's employees are the face of our company and set us apart from other retailers. They are ambassadors of our brand. Our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.

Requirements

Must be 18 years old
Strong oral and written communication skills
Ability to work with little or no supervision
Ability to work with a diverse work team and meet adversity with professionalism
Ability to manage time effectively
Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
Ability to operate a dishwashing machine

Nice To Haves

High school diploma preferred

Responsibilities

Provide exceptional Guest service
Maintain dishroom to Company Standards of cleanliness, arrangement, and display
Maintain detailed knowledge of all products, pricing, and Company History
Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
Maintain the stockroom in a clean and orderly fashion
Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
Properly Set Up, Maintain, and Break Down dishroom
Clean glassware, spoons, pots, and other service items in a timely fashion
Keep knowledge level current of all fountain products and their required preparation
Perform “Semi-Table Service" function as part of overall Guest Satisfaction
Empty trash cans and make trash runs, maintain the trash storage area
Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply