Business Unit Manager

Government of AlbertaEdmonton, AB
Onsite

About The Position

The Ministry of Primary and Preventative Health Services is focused on building a more resilient and sustainable healthcare system for Albertans. The Department of Primary and Preventative Health Services sets the strategic direction for health in Alberta, advising on policy, legislation, standards, and public health concerns. The Pharmaceutical and Supplementary Benefits Division (PSB) ensures Albertans have access to provincial health insurance, pharmaceutical benefits, and supplementary health benefit programs. The Alberta Aids to Daily Living (AADL) Program, within PSB, assists Albertans in maintaining independence at home through medical equipment and supplies.

Requirements

  • A University Degree in social sciences, business, public administration or other relevant program.
  • 4 years of related experience.
  • Knowledge and experience in budgeting, financial forecasting, costing analysis, techniques and processes, including the preparation of financial reports.
  • Knowledge and experience in managing and resolving business solution and client service issues.

Nice To Haves

  • Providing leadership, supervision, guidance and support to staff, including workload planning, coaching, and fostering a positive team environment.
  • Experience developing, executing and managing grants, contracts and agreements with external vendors and stakeholders.
  • Experience in coordinating projects or programs, including consultation and working in teams.
  • Proven ability for integrated thinking, strategic planning and visioning.
  • Strong leadership experience with diverse groups including internal and external stakeholders with the ability to align team behavior with department values, principles, core businesses and goals.
  • Solid judgement, problem solving and decision-making skills in situations where there are no defined functional precedents.
  • Demonstrated change management abilities with external and internal stakeholders.

Responsibilities

  • Responsible for the financial management, administration, and monitoring of the AADL’s financial resources, budget process, and monitoring of the third-party delivery of administrative and claims functions by Alberta Blue Cross (ABC).
  • Responsible for AADL program IT and policy support functions, as well as oversight of client services and cost-share exemption application processes.
  • Leading, developing, and participating in complex, strategic programs and projects supporting the business operations of the AADL program.
  • Working closely with various stakeholders within Alberta Blue Cross, Provincial Health Agencies, other health system partners, Specialty Suppliers/Vendors, Ministry IT, and IT partners (IBM) to develop, align, and implement program policies and procedures.
  • Managing the AADL business unit, which supports business operations for the entire program, including vendor and authorizer applications, as well as client inquiries.
  • Leading and participating in projects both internally and with external stakeholders to support the AADL program.
  • Managing the Alberta Blue Cross administration of AADL claims and authorizations and contracts/grants processes.
  • Defining service and outcome standards for the business unit and its functions.
  • Maintaining awareness and reacting to stakeholder needs related to ABC program delivery, including the online health portal; working towards continual improvement incorporating feedback from end-user experience.
  • Developing program budgets, annual and monthly forecasts, accruals, and cost impact projections.
  • Providing expert leadership and support to the Ministry, other government sectors, provincial and regional health providers, and other affiliated stakeholders, including vendors and authorizers, both inside and outside of the health sector regarding the AADL program.

Benefits

  • Public Service Pension Plan (PSPP)
  • Management Employees Pension Plan (MEPP)
  • Alberta Public Service Benefit Information
  • Professional learning and development
  • Positive workplace culture and work-life balance.
  • Leadership and mentorship programs.
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