Business Unit Manager

Eurofins•Dallas, TX

About The Position

The Business Unit Manager is responsible for the laboratory’s operating margin and for meeting or exceeding its annual budget. The role supervises laboratory personnel, provides leadership and direction, and ensures facility operations comply with corporate and regulatory policies and procedures. The manager serves as a liaison to corporate business partners and champions the company’s policies, vision, and mission. The position oversees the laboratory’s overall operational success, including budgeting, capital expense decisions, senior staff management, major client needs, revenue and profit growth, and cost control. It directs daily laboratory, quality, logistics, and managerial operations; monitors performance and expenses; and coordinates activities across departments and other locations. The manager also supports business development, client relationships, technical proposals, and major study quotations, while ensuring quality, safety, environmental, and employment policies are followed.

Requirements

Bachelor’s degree in biology, chemistry, or a related concentration, or equivalent directly related experience. Two years of directly related industry experience is considered equivalent to one full-time year of college in a related major.
At least 10 years of supervisory experience.
At least 10 years of professional experience in laboratory operations, including at least 5 years of laboratory operations or large/multi-department/team leadership with profit-and-loss accountability for $5 million or more in net sales or an equivalent-sized operation.
Demonstrated success improving operational, profit, quality, and safety performance.
Familiarity with laboratory operations and services.
Familiarity with EPA, DOT, OSHA, and DOL regulations.
Excellent verbal and written communication skills.
Strong customer relations skills.
Ability to manage a business with profit-and-loss responsibility and control operating budgets.
Ability to develop and enforce policies and operating practices.
Ability to prioritize and delegate responsibilities.
Ability to handle contracts and other negotiations successfully.
Strong decision-making and problem-solving abilities.
Professional working proficiency in English, including the ability to read, write, and speak in English.

Responsibilities

Lead, schedule, and train employees; ensure adequate coverage and performance, and foster morale and teamwork.
Promote the company’s vision and maintain regular attendance and punctuality.
Maintain high standards of quality and efficiency in laboratory operations.
Manage the technical conduct, quality control, and record keeping for analytical evaluations.
Supervise, organize, and coordinate technical personnel and activities, supporting sound scientific practice, business economy, and employee development.
Plan, organize, direct, and control operations to meet company goals.
Ensure compliance with company health, safety, and environmental programs and maintain required documentation.
Establish and maintain professional relationships with clients, industry officials, and peers.
Assist with marketing strategies, prepare technical work proposals, and contribute to business expansion plans.
Provide input toward the company’s financial growth and development.
Coordinate business activities with Business Unit Managers at other locations to meet customer expectations and avoid duplicated testing.
Oversee laboratory operations, including budgeting, capital expense decisions, senior staff management, major client needs, revenue and profit growth, and cost control.
Oversee daily laboratory, quality, logistics, and managerial duties.
Represent the laboratory in technical meetings.
Work with Sales and Marketing to prepare and quote major technical studies.
Propose major investments to company executives.
Monitor laboratory expenses against the annual budget, approve major expenses, and control costs within company guidelines.
Analyze monthly laboratory indicators, including operating and labor costs, turnaround time, and productivity.
Verify that employment policies and procedures are followed.
Conduct annual performance reviews for direct reports and coordinate and review annual reviews for other laboratory personnel.
Handle employee relations issues in accordance with company guidelines and with Human Resources support.
Coordinate interaction among laboratory departments.
Understand and follow applicable Quality System documents, including methods and SOPs; propose changes and approve documents when required.
Conduct activities safely and efficiently and perform other duties as assigned.