BUSINESS UNIT MANAGER II

Compass Group•Malvern, PA

9d•$80,000 - $90,000

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. The Business Unit Manager is the senior operational leader responsible for the overall management, compliance, financial performance, and client satisfaction of integrated facilities services at a regulated life sciences manufacturing campus. This role provides leadership for Office Services, Shipping & Receiving, Hazardous Materials Shipping, Regulated Logistics, Mailroom Operations, Housekeeping, Workplace Services, Pest Control, and Vendor Management programs. The Business Unit Manager ensures all services are delivered safely, compliantly, and in alignment with ESFM, Compass Group, client, Quality Assurance (QA), Environmental Health & Safety (EHS), and regulatory requirements. Quality Assurance is a foundational expectation of the role and is critical to ensuring contract compliance, audit readiness, continuous improvement, and operational excellence.

Requirements

Bachelor's degree preferred in Operations, Logistics, Supply Chain, Facilities Management, Business, or related field.
Minimum 7-10 years of leadership experience within life sciences, pharmaceutical, biotechnology, medical device, or other regulated manufacturing environments.
Demonstrated experience leading regulated shipping, hazardous materials transportation, logistics operations, and business support services.
Strong experience managing Integrated Pest Management programs and vendor compliance.
Proven success managing large teams, vendor partnerships, and compliance-driven operations.
Strong understanding of GMP, GxP, Quality Systems, audit readiness, and regulatory requirements.
Experience managing P&L, budgets, labor planning, and financial performance.
Excellent verbal communication, presentation, relationship-building, and written communication skills.
Proficiency with Microsoft Office Suite, operational reporting systems, and quality management tools.