Business Unit Administrator

Northern TrustMontecito, CA
$64,170 - $102,810Onsite

About The Position

Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services. Since 1889, the company has been guided by its principles of Service, Expertise, and Integrity. With over 135 years of financial experience and more than 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service. This role provides administrative, operational, logistical, and project support across multiple business units on an ongoing basis. It involves overseeing the development of action plans for client servicing, coordinating with team members, and maintaining knowledge of business applications critical to relationship management. The position also includes participating in inter-discipline training, acting as a technical resource for other account managers, and assisting in the planning and administration of the business unit. Responsibilities also include collecting, compiling, and analyzing data for reports and presentations, running and creating formal reports, updating manuals and procedures, and identifying and resolving problems within established guidelines. The role requires initiative but also the ability to refer complex issues to supervisors or experts, and the capacity to work effectively both independently and as part of a team. The successful candidate will be working towards proficiency in all areas of the job.

Requirements

  • Good oral and written communication skills.
  • Basic Functional / Industry Knowledge.
  • Analytical and problem solving skills.
  • Technical skills / systems knowledge (e.g. Peoplesoft, Microsoft Office).
  • Previous years of experience, or equivalent, in financial servicing/accounting fields with client servicing background.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
  • Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Responsibilities

  • Under direct supervision responsible for providing administrative, operational, logistical and project support across multiple business units on an ongoing basis.
  • Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up.
  • Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools.
  • Participates in inter-discipline training within the office/region.
  • Acts as a technical resource or expert for other account managers on process or procedures for delivery of service.
  • Participates in the planning and administration of the business unit.
  • Collects, compiles, and analyzes data and information for reports and presentations for the department.
  • Runs and creates formal reports for business unit.
  • Updates manuals, procedures, etc.
  • Responsible for identifying and resolving problems within established guidelines.
  • Expected to use some initiative but refer more complex problems to supervisors/experts.
  • Works effectively as a team member but also independently.
  • Working towards becoming proficient in all areas of the job.

Benefits

  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component
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