Select Business Unit Account Manager

WalkerHughes•Vincennes, IN

1d•Onsite

About The Position

At WalkerHughes Insurance, we put people first — both our clients and our team. We guide customers through complex insurance decisions, advocate for them when they need us most, and leverage technology to deliver innovative, effective solutions. WalkerHughes Insurance is seeking an experienced Commercial Lines Account Manager to independently manage an established book of business within our Select Business Unit. This role focuses on delivering exceptional client service, managing policy renewals, and supporting growth by partnering with Community Business Advisors.

Requirements

4+ years of experience in the insurance industry (Commercial Lines preferred)
Strong understanding of commercial insurance coverage and industry practices
Detail-oriented with strong analytical and problem-solving skills
Excellent written and verbal communication skills
High level of customer focus and professionalism
Proficient in Microsoft Office and agency management systems
Self-motivated with the ability to work independently

Responsibilities

Manage and service a commercial lines book of business with a strong client-first approach
Respond to client inquiries related to policies, endorsements, billing, and claims
Review complex documents including renewals, claims, applications, and supporting data
Maintain accurate client records and follow-up activities within agency systems
Coordinate with carriers to resolve claims and complex service issues
Prepare and process policies, renewals, endorsements, binders, and related documentation
Lead the renewal process and proactively address client needs and coverage gaps
Ensure accuracy and compliance to minimize errors and omissions
Partner with Community Business Advisors to support client retention and sales growth
Identify and support new business opportunities within existing accounts
Contribute to strengthening long-term client relationships