Temporary Business Transient Sales Manager
About The Position
This role is a six week temporary role. This position maintains a balance of proactive & reactive selling, maintenance & growth of key accounts and sales team development while utilizing skills as a strategic sales & revenue leader in our organization. Goals are aligned around the achievement of total hotel room revenue, market share results and sales training. Responsible for working directly with the Director of Sales & Marketing in creating a clear and credible vision for the hotel sales team, understands market mix as well as the competitive landscape and aligns structures and systems to achieve strategic goals and maximize revenues. Position will work tactically with the DORM to ensure a strategically symbiotic relationship between the two disciplines.
Requirements
- 1 to 3 years of sales experience.
- Strong selling skills.
- Ability to inspire, lead and manage a team by example.
- Act as owner of the hotels and communicate a clear sense of strategy and purpose.
- Strong computer skills including proficiency in Microsoft Office Suite.
- Well organized, detail oriented with excellent follow-up.
- Must possess excellent communication skills both internally and externally.
- Ability to convert vision into specific and tangible actions to benefit the hotels.
- Must emulate the Kimpton Culture.
- Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
- Constantly required to use a keyboard, sit, see, hear, write, and speak.
- Frequently required to handle (hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, fine manipulation), and dial.
- Occasionally required to collate/file, stand, and walk.
- Minimally required to bend, crouch, kneel, squat, climb ladders and stairs, reach, twist, stretch, push, and pull.
- Occasionally required to lift and/or move 10-50lbs, and minimally required to lift and/or move up to 75lbs.
- Constantly required to produce detailed work, use reasoning skills, verbal and written communication, have customer contact, and handle multiple concurrent tasks.
- Frequently required to use math skills and handle constant interruptions.
- Occasionally required to give presentations.
Nice To Haves
- Bachelor’s degree is preferred.
Responsibilities
- Position is responsible for achieving 100% of the business transient sales revenue goals through individual and team efforts.
- Continually assess strengths/challenges of sales team members.
- Provides coaching, mentoring and training to sales team.
- Establishes a sense of urgency with the team to understand and achieve the needs of the hotel.
- Knowledgeable of hotels' competitive set and recommends sales/pricing strategies, service and product improvements to stay competitive.
- Consistently reviews shifts in market mix with DORM & DOSM and able to make deployment & pricing recommendations.
- Stays atop industry trends.
- Works with National Sales Team to communicate specific account needs to impact revenues for the hotels.
- Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies.
- Sales skill development of team to include implementation, coordination and maintenance of weekly sales training vignettes.
- Responsible for team achievement of ShopTalk results.
- Able to present to DOSM, General Manager & ownership interests both successes and areas for opportunity within the group segment.
- Maintains a thorough understanding and ability to report BT pace and future need areas.
- Responsible for completing and communicating monthly sales results to DOSM.
- Assists in development of appropriate group production goals for the sales team.
- Actively participates in weekly yield meetings.
- Regular analysis of industry intelligence reports (i.e. STR and Hotelligence).
- Conducts FJP reviews as well as weekly meetings with the sales team to ensure appropriate direction.
- Ensure that accurate and thorough notes/traces of accounts are maintained via Delphi.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
