Business Transformation Solutions Specialist

DEQ • Richmond, VA

2d

About The Position

The Business Transformation Solutions Specialist will be responsible for oversight of the functional design, configuration, maintenance and support of the Oracle Cloud administrative applications. In addition to the Oracle Fusion System Administration duties, this position will work with the various departments in Administration (Finance/Procurement/HR) to gather requirements for technology projects, and will facilitate between the departments and the Office of Information Services to ensure clear direction, as well as assisting to manage related technology projects. They will also lead to participate in technology-based process improvement projects to gain efficiencies across the Business Transformation Department and the Administrative Division. This position is open to current state employees only.

Requirements

• Proven ability to be creative, problem-solve and find efficiencies in business processes.
• Demonstrated ability to adapt quickly to new technologies and products.
• Understanding of how to research user issues and recommend programmatic changes to meet changing business needs.
• Ability to multi-task and take initiative in solving problems and work effectively with a variety of people and work styles.
• Experience working with business users, database administrators, developers and vendor support, to research, document and resolve day-to-day system functional issues.
• Experience creating business requirement documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documentation.
• Experience in writing reports using analytical tools.
• Experience in project management principles.
• Understanding of how interfaces work with the statewide systems (eVA, Cardinal) and how to research and resolve user issues as they occur.
• Skill and experience in effectively analyzing, summarizing and communication functional and technical information.
• Strong verbal and written communication skills needed in order to communicate with a wide range of stakeholders.
• Combination of experience, training or coursework in Information Technology, Computer Science, Accounting and related fields.
• Knowledge of technology-based financial and human resource best practices.

Nice To Haves

• Knowledge and experience with Oracle Cloud Fusion applications is desired.

Responsibilities

• Administration and optimization of the Oracle Cloud suite of products including Financials and Projects/Grants (ERP), HR, Absence Management, Time and Labor (HCM), and Budget management (EPM), through configuration of the applications, recommendation of enhancements, development of new functionality, gathering requirement and correcting system defects.
• Providing day-to-day application support to resolve operational issues.
• Preparing and coordinating system updates, including analyzing new feature offerings, coordinating and executing regression testing and adjusting application configuration.
• Providing functional application analysis, optimizing workflows and developing logical data models using best practices for data integrity.
• Creating and updating reports using a variety of reporting tools.
• Incorporating best practices for state government processes and procedures, including IT Security.
• Working with IT and Security department to optimize middleware, integrations and user management.
• Providing support for third part integrations.
• Ensuring system changes follow change management procedures and protocols.
• Creating and maintaining configuration and maintenance documentation for all assigned applications.
• Creating and tracking Oracle support request.
• Leading and participating in technology-based administrative process improvement projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed