Business Solutions Specialist

Horizon Farm Credit • Westminster, MD

2h • $62,300 - $85,000 • Hybrid

About The Position

Horizon Farm Credit is seeking a Business Solutions Specialist to join their team. This role serves as the link between business stakeholders and the project management office, translating business needs into clear, actionable requirements and validating that solutions meet objectives. The specialist will collaborate with Project Managers to integrate requirements into project plans, support milestone tracking, and maintain communication throughout delivery and testing. Additionally, they will partner with business owners to build business cases, evaluate solution options, and bridge technical and business teams for successful implementation and support informed decision-making.

Requirements

• Bachelor’s degree or equivalent experience in Business Administration, Finance, IT, or related field.
• Generally, minimum of three years of experience implementing software solutions, business analysis, or solutions implementation.
• Strong analytical and problem-solving skills.
• Ability to translate complex business needs into clear, actionable solutions.
• Excellent communication and stakeholder management skills.
• Experience working with cross-functional teams in a fast-paced environment.
• Skilled in capability mapping and requirements analysis.
• Excellent written and verbal communication skills across the organization.
• Strong organization and multitasking abilities.
• Expected to consistently exhibit values of ACRES as represented in HFC’s Core Values.
• Adaptable and flexible to a changing work environment.
• Prolonged periods sitting at a desk and working on a computer.
• Regular, predictable, and reliable attendance is required.
• Ability to lift up to 15 pounds at times.
• Complies with Association’s Standards of Conduct Policy.
• Ability to travel as required.

Nice To Haves

• Proficiency in business systems, reporting tools, or enterprise platforms is a plus.

Responsibilities

• Follows the Software Implementation Lifecycle (SIL) to deploy software solutions, which include capability mapping/requirements analysis, system design and configuration, testing, deployment, and training and hyper care support.
• Leads the technical implementation of association wide projects, serves as TSO.
• Actively researches and understands emerging technology trends to be able to best suggest potential solutions to meet business needs. This ability helps businesses to think bigger, more efficient, and identify how new technology can transform processes while understanding the risk landscape and risk tolerance level of HFC.
• Collaborates with project managers and business stakeholders to document capabilities and requirements for technical solutions.
• Collaborates with TPRM Manager to procure and evaluate new vendors and software to meet capability needs.
• Ensures software is configured correctly and functions as intended, documents testing plan, technical architecture, system design, data flow, and encourages business stakeholders to innovate while remaining risk compliant.
• Develops detailed training for end users to ensure effective usage.
• Identify and resolve issues and bugs that arise during the implementation process.
• Ensure the software is transitioned after hyper care to Product Analyst for maintenance and ongoing support, provides system expertise as needed during transition

Benefits

• Medical insurance with dental and vision care options
• 401 (k) with significant employer matching
• Paid time off, holidays, and volunteer time to support work/life balance
• Tuition reimbursement and training opportunities
• Student loan reimbursement
• Leadership and career development opportunities
• Paid maternity and bonding leave
• Paid short-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level