Business Transformation Leader - Training & Communications
About The Position
The Transformation Leader will support initiatives focused on understanding current state business processes, systems, and ways of working; identifying improvement opportunities; and helping design future state solutions to support the transformation of the Wind Services business. This role will partner with business stakeholders, process owners, and project teams to gather requirements, document workflows, support solution design, and help ensure business needs are translated into practical, scalable outcomes across business processes and enabling technologies, including Salesforce Field Service and other related systems. In addition to core transformation analyst responsibilities, this role includes an additional focus on training, communication, and stakeholder readiness to support successful adoption of new processes, tools, and ways of working.
Requirements
- Bachelor’s degree from an accredited university or college, or 6 years of equivalent Wind Services knowledge and experience.
- 5+ years of experience in business analysis, transformation, process improvement, operations, systems implementation, or related initiatives.
- Experience documenting business requirements, workflows, and process changes across cross-functional teams on projects of moderate to high complexity.
- Experience facilitating stakeholder discussions, workshops, or requirements sessions with multiple business and technical partners.
Nice To Haves
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to deliver outcomes on programs / projects
- Demonstrated business analysis, transformation, process improvement, operations, systems implementation skills.
- Ability to engage cross functionally to understand requirements, workflows, and process changes.
Responsibilities
- Partner with business stakeholders to document current state processes, pain points, business rules, systems interactions, and operational needs.
- Support future state process and solution design aligned to business objectives and transformation goals.
- Facilitate workshops, interviews, and working sessions to gather requirements and build shared understanding across stakeholders.
- Develop and maintain business requirements, process documentation, features, user stories, decision logs, and related project artifacts.
- Collaborate with cross-functional teams to support solution design and ensure alignment with business needs.
- Identify process gaps, risks, dependencies, and opportunities for standardization, simplification, and improvement.
- Support testing, implementation, and business readiness activities throughout the project lifecycle.
- Develop training materials, job aids, process guides, and user documentation for impacted teams.
- Support communication planning and execution related to process, system, and operational changes.
- Coordinate and support training sessions, demos, and knowledge transfer activities.
- Help assess stakeholder impacts, user readiness, and adoption risks, and provide recommendations to support successful transition.
Benefits
- medical
- dental
- vision
- prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
