Business Transformation Lead, Wealth Management
About The Position
The Business Transformation Lead is a hands-on execution leader responsible for supporting and delivering cross-functional transformation initiatives within Wealth Operations and adjacent operational functions. This role focuses on disciplined execution, stakeholder coordination, and delivering measurable outcomes across a portfolio of initiatives. Experience in Wealth Management, broker-dealer operations, clearing and custody service models, licensing, regulatory oversight, or related operational functions is preferred. Success in this role requires strong execution skills, the ability to learn new domains quickly, and the capability to partner effectively with subject matter experts in regulated and risk-aware environments.
Requirements
- 8–12+ years of experience supporting or leading transformation, change, or execution initiatives in complex organizations.
- Demonstrated experience delivering components of large-scale initiatives or managing multiple workstreams end to end.
- Proven ability to manage competing priorities and interdependencies across multiple stakeholders.
- Strong communication and collaboration skills, with the ability to influence across functions without direct authority.
- Ability to rapidly learn new business domains and translate direction into clear execution plans and outcomes.
Nice To Haves
- Experience in Wealth Management, broker-dealer operations, clearing and custody service models, licensing, regulatory oversight, or related operational functions is preferred.
- Experience at a clearing or custody firm (for example Pershing, Fidelity Clearing, Apex, or Schwab), or in a broker-dealer role with direct ownership of the clearing relationship, operating platform, and related advisor and client service model, is preferred.
- Experience leading or supporting a clearing conversion, custodian transition, or service model redesign in a regulated wealth or brokerage environment is preferred.
- Working knowledge of clearing and custody platforms, including NetX360+, Apex, and Wealthscape, and the servicing workflows they support — including account opening, ACATs, money movement, corporate actions, and advisor/client servicing — is preferred.
- Experience working in environments with regulatory, risk, or control considerations is preferred.
- Prior experience with project management tools such as Asana, Jira, or similar platforms is preferred.
- Knowledge and experience using AI tools to support requirements development, project outputs, and related deliverables is preferred.
Responsibilities
- Support end-to-end execution of transformation initiatives from intake through implementation, stabilization, and optimization.
- Apply established execution and change methods to promote consistency, progress tracking, and disciplined delivery.
- Coordinate cross-functional stakeholders across Operations, Compliance, Legal, Technology, and external partners to drive alignment and execution.
- Identify execution risks, dependencies, and constraints, and escalate issues with clear options and recommendations.
- Ensure initiatives are implemented with appropriate attention to operational stability, controls, and evolving business priorities.
- Partner with business, operations, and platform teams to assess service model impacts, operational readiness needs, and workflow changes tied to transformation efforts.
- Support transition planning and execution activities related to operating model redesign, platform modernization, and process improvement initiatives.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
