Business Transformation Lead

Expion Health•Remote, OR

1d•Remote

About The Position

Expion Health is building the future of pharmacy economics. As architects of prescription economics, we design how pharmacy value is created, aligning cost, clinical decisions, and performance into one accountable system that moves beyond rebates. We help organizations stay ahead of pharmacy market change with clear insight, bold thinking, and strategies built for what's next-leading the next era of prescription economics. As our Business Transformation Lead, you'll be the architect and driver of how we embed AI into the way every team in our company works. This isn't a slide-deck strategy role. You'll be on the ground with department leaders, identifying real workflow opportunities, turning them into real solutions, and building the internal capability that makes the transformation stick. You'll lead our AI Champions program, partner directly with executive leadership, and own the roadmap that takes Expion Health from an organization that uses AI tools to one that runs on AI intelligence. If you've spent time figuring out how to make AI work in the real world - not just in theory - and you want to do it at a company that's fast, innovative, and genuinely committed to this, this role was built for you.

Requirements

5+ years of experience in business transformation, change management, operations leadership, or strategic consulting - with meaningful hands-on experience applying AI in real workflows
Proven ability to sit with a department leader, understand their world, and identify where AI can genuinely help - not just where it's interesting
Experience designing and facilitating training programs or capability-building initiatives for non-technical audiences
Fluent in modern AI tools - including LLMs like Claude and ChatGPT, Microsoft Copilot, and no-code automation platforms - and opinionated about how to use them well
Strong communicator with the presence and credibility to influence executive stakeholders and earn trust on the front line simultaneously
Comfortable with ambiguity, fast pace, and building structure in environments that don't have all the answers yet
Collaborative by nature - you get energy from making other people successful, not from being the smartest person in the room
Experience working cross-functionally in lean, startup-like, or high-growth environments

Nice To Haves

Experience in healthcare, health plans, pharmacy, or adjacent regulated industries
Background in management consulting, organizational design, or enterprise change management
Familiarity with prompt engineering, workflow automation tools (e.g., Zapier, Make, Power Automate), and API-level AI integrations
Experience building or scaling internal communities of practice or innovation programs
Understanding of data infrastructure concepts and how data readiness affects AI capability

Responsibilities

Own the AI transformation roadmap end-to-end - from strategy to execution - and keep it moving in a fast-paced environment
Run discovery sessions with department leaders across Sales, Client Management, Clinical, Finance, Operations, IT, and Trade to surface high-impact AI opportunities
Design and lead our AI Champions program - recruiting, training, and developing a network of department-level AI advocates across the organization
Build and deliver role-based AI learning pathways tailored to the specific needs of each department
Partner with the executive team to ensure AI initiatives are prioritized, resourced, and connected to business outcomes
Coordinate with IT and your AI Solutions Builders on initiatives that grow beyond departmental scope into broader technical implementations
Track and communicate progress against transformation milestones - keeping leadership informed and the organization energized
Champion a culture of curiosity, experimentation, and continuous improvement around AI - modeling the behavior you want to see
Develop internal AI literacy programs and educational resources that meet people where they are, regardless of technical background
Stay ahead of the AI landscape - tools, techniques, best practices - and bring relevant insights back to the organization
Help define and maintain Expion's AI Use Policy and governance framework in partnership with Legal and IT
Serve as a trusted advisor to executive leadership on AI transformation strategy, priorities, and investment decisions
Build strong cross-functional relationships that make change feel collaborative, not imposed
Represent the AI transformation initiative at company-wide events, including Town Halls and monthly Spark sessions