Business Transformation Director - Intelligent Business Operations (IBO)
About The Position
We are seeking a Business Transformation Director to lead the design, development, and delivery of Intelligent Supply Chain solutions within our Intelligent Business Operations (IBO) practice. This role combines deep supply chain expertise with strategic consulting to help clients improve operational performance through process innovation, digital transformation, analytics, and operating model redesign. The successful candidate will serve as a trusted advisor to senior executives, helping clients identify opportunities, define transformation roadmaps, and implement solutions that deliver measurable business value.
Requirements
- Bachelor's degree required; MBA preferred.
- 15+ years of supply chain experience in industry operations or consulting.
- Expertise in Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Logistics, Transportation, Order Fulfillment, and Data & Analytics.
- Experience in Life Sciences, Energy, Automotive, Aerospace, or related industries preferred.
- Strong analytical and problem-solving skills with experience conducting fit-gap assessments and developing business cases.
- Proven ability to understand client challenges and design value-driven solutions.
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Experience designing Target Operating Models and leading supply chain transformation programs.
- Familiarity with digital technologies, AI-enabled solutions, and process optimization frameworks.
Nice To Haves
- APICS or similar supply chain certifications are a plus.
Responsibilities
- Lead client pre-sales engagements, solution scoping, and proposal development.
- Drive consulting and transformation initiatives to achieve client business objectives.
- Serve as a trusted advisor to executive stakeholders, providing industry insights and best practices.
- Conduct supply chain maturity assessments and develop actionable transformation roadmaps.
- Build business cases and ROI analyses to support strategic investments.
- Define value realization frameworks, KPIs, and performance metrics.
- Support the development of IBO service offerings, methodologies, and practice assets.
- Partner with delivery teams to design future-state processes and Target Operating Models.
- Provide thought leadership on supply chain trends, innovation, and emerging technologies.
- Collaborate across teams to deliver integrated solutions and measurable outcomes.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
