Business Test Analyst I
About The Position
Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices, and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans. This position is full-time (40-hours/week) Monday-Friday in a hybrid office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. It may be necessary, given the business need to work occasional overtime. Training for this role is onsite at 4101 Percival Road Columbia SC 29229. After the 6-week onsite training period, the role will be fully remote. Sponsorship: This position is not eligible for sponsorship now or in the future.
Requirements
- High School Diploma or equivalent
- 2 years of experience working in related processing support systems.
- Basic business math skills.
- Strong verbal and written communication skills.
- Related systems support knowledge.
- Strong research and analytical skills.
- Attention to detail.
- Microsoft Office.
Responsibilities
- Prepares and reviews test data and test matrices for system changes.
- Develops test matrices to accurately reflect changes and details expected outcome.
- Executes test cases and evaluates test results for errors.
- Reports problems through appropriate channels and suggests corrections for a successful implementation.
- Utilizes internal and external software necessary to support testing and development of skills.
- Researches and documents system problems and assists in their resolution.
- Reviews and completes various daily reports to ensure system is performing as expected.
- Prepares written reports and analysis, including recommendations pertaining to system functionality.
- Utilizes internal and external applications for technical research of system issues.
- Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
- Assists customers and testers with issues that arise both in production and during testing.
Benefits
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
