Business Analyst I
About The Position
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.
Requirements
- Bachelor's degree
- 4 years job related work experience OR Associate's AND 2 years job related work experience
- Basic knowledge of business support and systems concepts.
- Strong teamwork, communication, and interpersonal skills.
- Good analytical and conceptual skills.
- Good organizational and problem-solving abilities.
- Understands how projects and implementations affect an organization and is able to link it to business processes.
- Microsoft Office
Nice To Haves
- Microsoft Excel
- RUMBA
- Microsoft Outlook
Responsibilities
- Obtains a detailed understanding of the major operations and functions in effect within the areas being supported.
- Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements.
- Following clearly defined procedures, assists in facilitating timely and accurate updates to reference files based on customer requests.
- Documents system problems and assists in their resolution.
- Reviews and completes various daily reports to ensure system is performing as expected.
- Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress.
- Prepares and reviews test data, test plans and test matrices for system changes.
- Develops test matrices to accurately reflect changes and detail expected outcome.
- Executes test cases and evaluates test results for errors.
- Reports problems through appropriate channels and suggests corrections for a successful implementation.
- Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
- Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
- Communicates with management and departmental personnel to document workflow procedures.
- Assists in preparing verbal and written communication about business changes with management or other staff members.
- Functions as liaison between the operations testers and information systems to facilitate communications.
- Assists customer testers with issues that arise during projects.
Benefits
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
