Business Technology Systems Specialist

HUB International•Burnaby, BC

3d•Onsite

About The Position

This position acts as regional business support for accounting issues, general systems, and business processes including testing and auditing. We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

Requirements

Minimum five years insurance industry experience
Experience in a variety of insurance roles such as Team Assistant and Insurance Advisor
Excellent analytical and creative problem-solving skills (analyze, diagnose, resolve)
Ability to effectively prioritize and execute tasks while under timeline pressure
Excellent communication skills (written and verbal)
Strong overall computer proficiency, Advanced MS Word and Excel
AI Fluency
2-5 years of relevant experience

Nice To Haves

CAIB, CIP or FCIP designations preferred

Responsibilities

Provide business support on invoicing and accounting issues.
Support employees, management, and the Finance division on business technology and systems, including: Epic PolicyWorks CSR24 / Certificate Exchange Indio
Create and maintain local workflows, processes, and reference guides.
Build and maintain mail merges and reporting automations, including monitoring output accuracy.
Act as testing lead for software installations and releases.
Establish and perform audits.
Coordinate the Business Systems Champion network.
Lead or contribute to ad hoc projects, including data preparation and analysis, business case drafting, and project leadership.
Other duties as required.