Business Technology Manager Senior
About The Position
Provides solutions for IT and business management on applying technology to strategic business opportunities, planning and implementation of cross-functional applications. Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet complex business requirements. Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization. Manages the consulting services and communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction. Manages the analysis & elicitation of complex client requirements, and the transformation of requirements into functional/non-functional requirements. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Requirements
- University / college degree.
- At least 5 years of prior management experience.
- Comparable combination of education, job specific certification(s), and experience (including military service) may be considered in lieu of a degree.
Nice To Haves
- Higher level education such as a Masters degree, PhD, or certifications is desirable.
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- Process Improvements
- Release Management
- Software Solutions
- User Experience (UX) Design
- Budgeting
- Business Acumen
- Consulting
- Influencing
- IT Project Planning and Organization
- Product and Vendor Evaluation
- Relationship Management
- Requirements Analysis
Responsibilities
- Provides solutions for IT and business management on applying technology to strategic business opportunities, planning and implementation of cross-functional applications.
- Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet complex business requirements.
- Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
- Manages the consulting services and communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
- Manages the analysis & elicitation of complex client requirements, and the transformation of requirements into functional/non-functional requirements.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
