Business Technology Analyst 4

U.S. Bank • Boston, MA

7d • Onsite

About The Position

Serves as a computer technology expert for ETF functional applications to assist with development and ongoing support. As a new product owner, contributes to project release direction and support including research, analysis, review, development, implementation, documentation, and monitoring of new or revised functionality. Compiles and analyzes system data to support solutioning of current issues and development needs. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.

Requirements

• Bachelor's degree, or equivalent work experience
• Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experience
• Strong skills in Microsoft Excel and Office Suite
• Effective interpersonal, verbal, written, and presentation communication skills.
• Strong project management, organization and analytical skills; use of project management techniques and testing processes, and supervises their use

Nice To Haves

• Experience working with Exchange Traded Funds; especially those with ETF service operations experience are encouraged to apply.
• Detail-Oriented Execution: Meticulous with data, documentation, and processes.
• Independent & Collaborative Mindset: Brings thoughtful opinions to the table, willing to challenge ideas constructively while supporting team decisions.
• Proactive & Anticipatory Thinking: Consistently anticipates business and technology needs before they arise; ensures nothing is missed or forgotten.
• Creative Problem Solving: Thinks beyond conventional approaches to identify innovative solutions within complex systems.
• Initiative & Accountability: Comfortable identifying issues, speaking up, and driving resolution.
• Logical Systems Thinking: Applies structured logic to understand and navigate complex workflows.
• Data Confidence: Unafraid to work with large volumes of data; comfortable navigating extensive Excel spreadsheets.
• Programming experience (e.g., VBA, Python, SQL) is a strong advantage.
• Adaptability in a Fast-Paced Environment: Thrives in dynamic settings where priorities shift and quick thinking is essential.

Responsibilities

• Serves as a computer technology expert for ETF functional applications to assist with development and ongoing support.
• Contributes to project release direction and support including research, analysis, review, development, implementation, documentation, and monitoring of new or revised functionality.
• Compiles and analyzes system data to support solutioning of current issues and development needs.
• Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution and pension

What This Job Offers

• Job Type: Full-time
• Career Level: Senior