Business Technology Analyst - Operations
About The Position
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Transform Documents into Insights. Drive Innovation Through Automation. Are you passionate about technology, automation, and solving business problems through data and intelligent systems? Join our Intelligent Document Processing (IDP) team and play a key role in advancing how information is captured, analyzed, and leveraged across the organization. As a Business Technology Analyst, you'll partner with business and technology teams to develop and support innovative document-processing solutions that improve efficiency, enhance data quality, and automate complex workflows. You'll work with modern technologies, including Python, SQL, JSON data structures, and Azure Document Intelligence, helping transform unstructured documents into actionable business information.
Requirements
- Bachelor's degree, or equivalent work experience
- Three to five years of direct experience (with project lead experience), or five to eight years of related experience
- Python, SQL, and JSON experience.
- Knowledge of document automation, OCR, Azure Document Intelligence, or similar technologies.
- Experience with business applications, system enhancements, testing, and implementations.
- Familiarity with Xceptor or comparable document-processing platforms.
- Ability to gather requirements, facilitate discussions, document findings, and present recommendations.
- Experience with project management methodologies, testing, and release implementation.
- Skilled in developing test plans, tracking issues, and communicating results.
- Strong analytical, problem-solving, and organizational skills.
- Ability to identify process improvement and automation opportunities.
- Effective communication and stakeholder management skills.
- Able to work independently and collaboratively across teams.
- Strong leadership, influence, negotiation, and decision-making abilities.
- Proficient in Microsoft Office and other business applications.
- Candidates must be U.S. Citizens and not hold any type of Visa.
- This role requires working from a U.S. Bank location three (3) or more days per week.
Responsibilities
- Serve as a technology expert supporting business applications and intelligent document processing solutions.
- Partner with business stakeholders to analyze requirements, identify opportunities for automation, and recommend technology solutions.
- Support the development, testing, implementation, and ongoing enhancement of new and existing systems.
- Work with document ingestion, classification, extraction, and validation processes to improve operational efficiency.
- Utilize technologies such as Python, SQL, JSON, and Azure Document Intelligence to support document-processing initiatives.
- Analyze business and technical data to identify trends, issues, and opportunities for improvement.
- Coordinate project releases and assist with implementation activities to ensure successful adoption.
- Develop and execute testing plans, track issues, and report results throughout project lifecycles.
- Collaborate with internal partners, technical teams, and business stakeholders to deliver solutions that meet business objectives.
- Support automation efforts involving financial, invoice, and operational documents while improving data accuracy and usability.
- Interface with internal and external resources to ensure successful completion, installation, and implementation of solutions in accordance with client needs.
- Compile, analyze, and interpret detailed information and provide recommendations that support business strategies and objectives.
- Act as a liaison between business and technology teams to support project releases and ongoing system enhancements.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
