Business Technology Analyst III

County of Monterey • Salinas, CA

2d • Onsite

About The Position

Under general direction, the Business Technology Analyst III identifies and defines opportunities and strategies to use information technology to simplify, integrate and improve County departmental business and administrative processes; analyzes departmental business needs and problems in relation to office automation applications, services, and products; manages complex projects; and does other work as required. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

Requirements

• Thorough Knowledge of: The uses and limitations of micro, mini and mainframe computer applications
• The principles and methods of automated records systems management
• The principles and techniques of automated information entry, storage and retrieval
• The principles of systems and procedures analysis
• Principles and practices of public and/or business administration
• Principles and techniques of project analysis
• Communicate with departmental personnel not familiar with data processing and translate their needs into automated office system requirements.
• Effectively present technical information
• Analyze basic business problems and develop office automation methodologies
• Read and interpret a variety of technical manuals and instructions designed for automated applications
• Prioritize and meet project timelines
• Communicate effectively both orally and in writing including writing clear, concise and detailed instruction, procedures, and reports
• Establish and maintain effective working relationships
• Exercise good judgment, decisiveness and creativity
• Consistently apply the Monterey County values of respect, innovation, customer service and honesty.
• Completion of all coursework leading to a bachelor’s degree in business administration, Public Administration, Computer Science, Office Automation or closely related field.
• Three years of experience analyzing business processes and information systems.
• Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings.

Responsibilities

• Departmental assignments may include the assumption of a proprietorship role for departmental systems to include planning for the effective and efficient acquisition, administration, operation, use, maintenance, technical support, and ultimate disposition of Departmental information systems in conformance with adopted County information technology principles, policies, strategies and technical architecture directions; answering user questions and providing one-on-one instruction; writing procedures for user manuals and technical manuals; and working with Information Technology to ensure systems and programs meet the highest standards of internal control and fraud prevention.
• Ensures that the necessary plans and resources exist to smoothly transition current business processes into the newly automated or updated solutions.
• Coordinates the development of project schedules and budgets.
• Performs and/or coordinates analysis of departmental information systems to ensure applicability with current operating standards, County policies, and legal requirements.
• Analyzes current and future departmental business needs and problems in relation to information technology solutions.
• Analyzed project plans and proposals.
• Evaluates and/or participates in the evaluation of technology products and solutions.
• Recommends appropriate information systems solutions
• Develops new methods, procedures and approaches to maximize departmental information systems efficiency and customer service
• Consults with vendors and/or Information Technology Department for technical support.

Benefits

• The County of Monterey offers an excellent benefits package. Please visit our website to view the J Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level