Business Technical Program Manager

Philips

2d•Remote

About The Position

Lead integral, complex programs (5+ years duration) from inception through implementation, ensuring outcomes meet organizational strategy, customer expectations, and compliance standards. Championing customer success by embedding customer feedback into program planning and execution, ensuring program deliverables improve customer satisfaction, retention, and value creation. Coordinate across business units, R&D, IT, clinical stakeholders, and external partners to align goals, manage interdependencies, and deliver seamless solutions. Define and monitor KPIs, manage budgets, scope, and resources, and proactively mitigate risks and escalations to ensure consistent program success. Implement advanced program management methodologies (PMBok, SAFe, Agile), driving continuous improvement, efficiency, and scalability in program delivery. Mentor and guide senior program team members, developing leadership capabilities, ensuring alignment with long-term organizational vision, and fostering a high-performance culture. Provide strategic insights, progress updates, and risk assessments to senior leadership, enabling informed decision-making and alignment with enterprise goals. Apply technical expertise in PACS, interoperability, cloud adoption, SQL, and healthcare IT infrastructure to guide solution delivery and resolve complex technical issues.

Requirements

8+ years experience with hands-on cardiology business operations and implementations Philips working with the Cardiology Business on ISCV, XPER, IBE.
Bachelor's degree in Business Administration, Technology, or equivalent.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Nice To Haves

AWS Cloud Practitioner certification
ISCV Technical Training Program Certification
XPER Technical Training Program Certification
Comp TIA Security + or equivalent certification

Responsibilities

Lead integral, complex programs (5+ years duration) from inception through implementation, ensuring outcomes meet organizational strategy, customer expectations, and compliance standards.
Champion customer success by embedding customer feedback into program planning and execution, ensuring program deliverables improve customer satisfaction, retention, and value creation.
Coordinate across business units, R&D, IT, clinical stakeholders, and external partners to align goals, manage interdependencies, and deliver seamless solutions.
Define and monitor KPIs, manage budgets, scope, and resources, and proactively mitigate risks and escalations to ensure consistent program success.
Implement advanced program management methodologies (PMBok, SAFe, Agile), driving continuous improvement, efficiency, and scalability in program delivery.
Mentor and guide senior program team members, developing leadership capabilities, ensuring alignment with long-term organizational vision, and fostering a high-performance culture.
Provide strategic insights, progress updates, and risk assessments to senior leadership, enabling informed decision-making and alignment with enterprise goals.
Apply technical expertise in PACS, interoperability, cloud adoption, SQL, and healthcare IT infrastructure to guide solution delivery and resolve complex technical issues.