Business Systems Product Manager

State of IowaDes Moines - 50315 - Polk County, IA
Onsite

About The Position

If you're energized by solving complex challenges, aligning stakeholders, and driving meaningful technology improvements, this opportunity was built for you. The Iowa Finance Authority (IFA), located in Des Moines, IA is seeking a Business Systems Product Manager to serve as the business owner and delivery lead for critical organization systems and modernization initiatives. In this role, you'll help shape the future of how our organization operates - which includes the Iowa Economic Development Authority (IEDA) - by connecting business strategy, operational needs, and technology solutions that support Iowans, communities, and businesses across the state. About Us The Iowa Economic Development Authority and Iowa Finance Authority (IEDA|IFA) work together to make Iowa a place where people thrive and businesses grow. IEDA drives economic and community development through support for startups, rural initiatives, and disaster recovery. IFA enhances quality of life by expanding access to affordable housing, improving water quality, and helping first-time homebuyers. Together, we create opportunities for Iowans, communities, and businesses to thrive. About this Opportunity As the Business Systems Product Manager, you will play a pivotal role in ensuring technology investments deliver real business value. You'll partner with IEDA|IFA leadership, program teams, vendors, and the Iowa Department of Management's Division of Information Technology (DOM DoIT) to guide priorities, coordinate delivery efforts, improve business processes, and support successful adoption of new systems and solutions.

Requirements

  • Familiar with and have a working knowledge of proprietary State of Iowa programs and systems
  • Comfortable building business relationships and influencing across teams
  • An excellent communicator who can translate between business and technical audiences
  • Skilled in working with technology implementations, system modernization efforts, or cross-functional business
  • Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
  • Eight years of full-time work experience in program administration, development, management, or operations.
  • Four years of full-time work experience work in program administration, development, management, or operations; and a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
  • Two years of full-time work experience work in program administration, development, management, or operations; and a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and a combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
  • Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.

Responsibilities

  • Serve as the business owner for assigned systems, applications, and modernization initiatives.
  • Prioritize system enhancements, operational needs, and strategic initiatives to maximize organizational value.
  • Coordinate delivery activities across agency programs, DOM DoIT, vendors, and implementation partners.
  • Facilitate collaboration between business leaders and technical teams to ensure alignment and successful outcomes.
  • Translate business needs into actionable requirements, priorities, and implementation plans.
  • Monitor project risks, timelines, dependencies, and operational impacts.
  • Lead stakeholder engagement and communication efforts across IEDA and IFA.
  • Identify opportunities to improve business processes, system effectiveness, and user experience.
  • Support organizational change management, readiness, and adoption activities for new technologies and processes.

Benefits

  • Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
  • Great Benefits: Excellent Health, Dental, and Vision Insurance options.
  • Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
  • Flexibility: Flexible Spending Accounts (medical and dependent care).
  • Life Insurance: Free Life Insurance.
  • Support: Employee Assistance Programs and Employee Discount Programs.
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