Bilingual Business Systems & Operations Coordinator(Korean/English)

PROCON E&C • Sugar Hill, GA

1d • $58,000 - $70,000

About The Position

PROCON E&C is a growing industrial and commercial construction company supporting multiple projects across the United States. We are hiring a bilingual Business Systems & Operations Coordinator to support Microsoft 365, business applications, IT equipment, assets, procurement, and cross-functional business operations. The role can be structured for a strong systems-oriented coordinator who is capable of independently owning the company’s day-to-day systems and asset administration and serving as a reliable backup across Finance & Operations. The selected candidate may assume a broader scope based on experience, including accounting support, insurance and compliance administration, business application ownership, and implementation of new systems and automated workflows.

Requirements

• Professional proficiency in both Korean and English
• 2+ years of experience in IT support, business systems, systems administration, technical operations, business operations, or a related field
• Working knowledge of Microsoft 365 administration and strong comfort with business software and data
• Strong troubleshooting, follow-up, documentation, and problem-solving skills
• Ability to manage multiple requests and coordinate effectively with employees, vendors, project teams, and outside IT providers
• High level of discretion when handling user access, employee, financial, and company information

Nice To Haves

• Experience with Entra ID, Teams, SharePoint, Microsoft 365 security, endpoint support, or managed service providers
• Experience with ERP/business applications
• Experience with system implementation, data migration, UAT, workflow automation, or SOP development
• Experience with asset management, procurement, commercial insurance, COIs, accounting support, or construction operations
• Bachelor’s degree in Information Systems, Business, Accounting, Finance, or a related field, or equivalent practical experience

Responsibilities

• Create, modify, and deactivate Microsoft 365 user accounts and coordinate onboarding and offboarding access
• Manage routine Teams, SharePoint, group, distribution list, and application permissions
• Support Entra ID user administration, MFA, password resets, basic access reviews, and security controls
• Respond to phishing, spam, account-security, email, printer, software, and user-access issues
• Coordinate escalated technical issues with the company’s managed service provider and track tickets through completion
• Maintain access, license, device, and system-administration records
• Support business applications such as Acumatica, WorkforceGo, Vacation Tracker, Teams, SharePoint, Power BI, and project or compliance portals
• Manage routine user access, data-quality checks, master-data updates, issue tracking, and vendor support coordination
• Assist with system implementations, data cleanup, data migration, user acceptance testing, go-live checklists, and post-launch support
• Prepare SOPs, user guides, training materials, and process documentation
• Support reporting automation, workflow improvement, integrations, and other digital transformation initiatives
• Prepare, issue, track, recover, and maintain laptops, monitors, mobile devices, and other company assets
• Maintain asset inventories, assigned-user records, locations, warranties, licenses, and equipment status
• Coordinate IT and standard corporate purchases, vendor quotes, orders, delivery, and receiving
• Support facilities, office equipment, access devices, shipping, and equipment logistics
• Maintain documentation needed for purchasing, receiving, asset capitalization, and audit support
• Support transaction data entry, invoice and receipt matching, card documentation, vendor records, and month-end data preparation
• Extract and organize information requested by the Business Operations Manager or external accountant
• Support COI tracking, insurance exposure data, compliance files, corporate registrations, and audit documentation
• Provide backup for employee travel, lodging, vehicle, onboarding, offboarding, and general field-support requests
• Take ownership of assigned work through completion and promptly escalate issues that require policy, accounting, or management decisions

Benefits

• Global Health Insurance
• Paid Time Off (PTO)
• E-2 Visa & Green Card Sponsorship (for eligible candidates)
• Performance-Based Bonuses
• Career growth opportunities in construction accounting and ERP financial management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree