Business Systems & Operations Analyst, Supply Chain

Tecovas•Austin, TX

20h•Onsite

About The Position

Tecovas is seeking a Supply Chain Business Systems & Operations Analyst to manage and enhance the systems, data, and processes critical to our product lifecycle and vendor compliance. This role involves owning the product lifecycle management (PLM) platform, establishing a vendor compliance system, and ensuring data accuracy across various departments. The position is based in Austin, TX.

Requirements

3-5 years of experience as a business systems analyst, PLM administrator, product data manager, or similar role.
Hands-on experience owning and configuring a PLM platform such as WFX, Centric, PTC FlexPLM, Bamboo Rose, or a comparable system.
Experience building or managing a structured records process, including document requirements, storage, status, expiration, and renewal.
Experience gathering requirements, leading user acceptance testing, rolling out system changes, and creating clear documentation and training.
Working knowledge of how a PLM connects to an ERP and other downstream business systems.
Familiarity with Time & Action calendars and bills of materials in a product development environment.
Strong data skills, including SQL or advanced spreadsheet capabilities.
Highly organized and attentive to detail, especially when it comes to records, dates, data quality, and follow-through.
Ability to translate business needs into clear requirements and communicate effectively with both technical and non-technical partners.
Comfortable owning a high-impact system and making thoughtful decisions about processes, priorities, and data standards.
Approach support with a problem-solving mindset and look for the root cause of recurring issues rather than treating them as one-off tickets.
Ability to write clear, practical documentation that people can actually use.

Nice To Haves

Apparel, footwear, or consumer products experience.
Familiarity with NetSuite.

Responsibilities

Own the product lifecycle management (PLM) platform from the business side, gathering requirements, prioritizing enhancements, and defining workflows, fields, naming, and taxonomy.
Build and maintain the vendor compliance system of record, including document intake, verification, storage, status, expiration, renewals, exceptions, audit reports, and corrective action plans.
Consolidate existing vendor compliance records into a verified baseline and establish clear standards for what must be on file by partner type.
Build and execute test plans for system changes, lead user acceptance testing, and document release notes, known issues, and workarounds.
Own the Time & Action calendar and support Product Development with milestone templates, seasonal setup, style data, and bill-of-materials completeness.
Govern product data standards and run regular data-quality audits to resolve issues before they impact integrations, launches, or product pages.
Own business-side integrations between the PLM and downstream systems, monitoring data flows, troubleshooting discrepancies, and partnering with Tech on field mappings and technical issues.
Own user access, support, training, and documentation, while identifying and fixing the root cause of recurring system issues.