Business Systems Manager/Owner

Balt GroupIrvine, CA
Onsite

About The Position

Balt is seeking a high-energy, execution-focused IT Business Systems Manager/Owner to lead the ongoing delivery, configuration, and evolution of their core business software applications. This is a hands-on role for an IT practitioner who thrives on functional system ownership. The individual will deeply understand the application, manage the roadmap, translate stakeholder needs into functional technical specifications, and partner directly with internal and external technical teams to execute.

Requirements

  • 7+ years in IT Project Management, Product Management, or Business Systems Analysis, with a proven track record delivering software applications.
  • 2–3+ full-cycle enterprise software implementations (e.g., ERP, CRM, QMS, HRIS) serving as the primary Lead Systems Analyst, Product Manager, or Technical Project Lead.
  • Strong background as a Business Systems Analyst (BSA) or Technical Analyst is required.
  • Working knowledge of SaaS architecture, API integration concepts, data mapping, and database structures.
  • Skilled in authoring clear user stories, functional spec documents, and process flow diagrams.
  • Strong proficiency with Agile/Scrum and hybrid project management frameworks.
  • Proficiency with tools like Jira, Confluence, Asana, or Smartsheet.
  • Strong verbal, written, and executive presentation skills.
  • A pragmatic, "get-it-done" mentality with high agency and operational independence.

Nice To Haves

  • PMP, CSM, or relevant Agile certifications.
  • Experience in regulated industries (e.g., Medical Device or Life Sciences) with exposure to Computer Software Validation (CSV) protocols.
  • Experience delivering projects across multi-site or global teams.

Responsibilities

  • Serve as the single point of accountability for IT solutions within your assigned business area.
  • Manage key executive and operational stakeholders, align tech initiatives with core business goals, and ensure smooth delivery.
  • Become the functional expert on designated applications.
  • Design solution workflows and lead cross-functional development, vendor, and support teams to build and maintain systems.
  • Translate business requirements into prioritized product backlogs and actionable technical roadmaps.
  • Balance short-term operational fixes with long-term strategic enhancements.
  • Author and maintain crucial project artifacts, including functional spec documents, user stories, data mappings, business process flows, and training materials.
  • Direct third-party implementation partners, SaaS vendors, internal resources, and external consultants to ensure deliverables match requirements, budgets, and timelines.

Benefits

  • Pride is a strong part of our identity.
  • Recognition of work, respect, and our multicultural community are key aspects of the employee experience.
  • We take care of you.
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