Business Systems Manager I - Information Technology

Pima County • Tucson, AZ

10h • $93,392 - $140,067 • Onsite

About The Position

The Pima County Information Technology Department (PCITD) is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Business Systems Manager I. The ideal candidate has experience in and working knowledge in management of teams performing administrative tasks regarding documentation: collection, analysis, and collaboration; such as audits, public records requests, compliance or similar. This role requires close collaboration with other project teams, so strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government. Business Systems Manager I is responsible for coordinating the feasibility analysis, business and systems design, development, procurement and implementation of complex information systems, and managing all phases of systems implementations for small to large size projects, assumes a leadership role on enterprise projects, and manages components of the relationship between technical organizations (e.g., PCITD) and specific customer department/elected official segments. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• Minimum eight years of experience in business process analysis, project management or computer hardware, software or database development, maintenance, or testing. (Relevant education from an accredited college or university may be substituted.) OR: One year in a Pima County Business Systems Analyst III classification or related as determined by the department head at the time of recruitment.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.
• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• Repetitive wrist, hand and/or finger movement.
• Ability to communicate clearly (verbal, written).
• Must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access filing cabinets, office machinery, etc.

Nice To Haves

• Minimum five (5) years experience with management of teams performing administrative tasks.
• Minimum five (5) years experience with responsibility for department-wide documentation and compliance activities.
• Minimum five (5) years experience with coordination of activities between multiple teams.
• Some positions may require appropriate licenses or certifications at time of appointment or within a specified timeframe, e.g., Certified Business Analysis Professional (CBAP).

Responsibilities

• Through regular interactions with business segment customers, establishes relationship to ensure customers receive system, hardware and other technical support required to conduct their business efficiently and effectively
• Analyzes business requirements and makes recommendations to satisfy those requirements
• Coordinates quarterly planning with customer segments to facilitate proper planning and acceptance of systems work
• Manages, coaches, trains, and evaluates performance of employees on individual and assigned team activities
• Leads critical customer segment projects to enhance service delivery and support to customer base
• Prepares requests for information (RFI)/requests for proposal (RFP) and participates in the evaluation and selection of vendors solutions
• Interfaces with vendors, conducts contract negotiations and ongoing lifecycle maintenance and support activities
• Establishes procedures for system migration, database changes and hardware upgrades
• Provides guidance on required processes and procedures based on department and county policies, administrative procedures, department policies and work instructions
• Responsible for other duties as assigned in support of the overall goals and functions of both the Human Resources Department and Pima County

Benefits

• competitive salaries
• generous health insurance coverage
• retirement plans
• flexible work schedules
• generous family leave policy
• wellness programs
• opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed