Business Systems Lead

TennrNew York, NY
$120,000 - $140,000

About The Position

As Tennr's first Business Systems Lead, you'll build the operational backbone of one of the fastest-scaling go-to-market organizations in healthcare AI. This role involves deciding how all systems fit together to ensure the revenue engine runs smoothly and that the teams relying on it can trust the data it provides. The revenue engine spans Sales, Finance, CX, and Marketing. The systems that support these functions (Salesforce, Gong, Snowflake, Tabs, and internal data tools) are critical for the company's ability to adapt to business changes. Your work will directly influence how revenue teams operate, what leadership sees, and the speed at which the company can react to changes. This position encompasses systems architecture, process design, and analytics engineering, requiring close collaboration with Sales, Finance, CX, Marketing, Talent Acquisition, and Data & Analytics teams. You will be responsible for the tools, data flows, and automation that power the go-to-market motion, including designing scalable processes, building integrations, and ensuring data accuracy. You will address key operational questions such as lead generation, lead-to-pipeline conversion, pipeline-to-bookings, customer satisfaction, and system connectivity. The ideal candidate will be highly autonomous, possess a strong sense of ownership, have prior experience in a culture of excellence, and be enthusiastic about building a foundational systems infrastructure that yields compounding benefits over time. A passion for clean data models is essential.

Requirements

  • 2-4 years across GTM systems, RevOps, and/or analytics engineering, ideally with a tour through Sales, Finance, CX, and Marketing operations
  • Deep Salesforce expertise: architecture, integrations, complex flows, and the good judgement to know when not to build something.
  • Fluent in SQL for analysis, validation, and data modeling
  • A track record of building systems and processes that measurably changed how a revenue organization operates, not just tickets closed
  • Extensive experience with the modern GTM stack — CPQ, marketing automation, lead routing, enrichment tooling
  • Hands-on experience integrating GTM systems with finance, billing, and data infrastructure
  • Ability to turn a vague business question into both a sharp answer and a durable system, and explain it just as clearly to engineers as to executives
  • Detail-oriented, with a borderline-personal commitment to data accuracy and system integrity
  • Thrives when things move fast and can juggle multiple priorities without dropping the quality
  • Operates with an ownership mindset, taking projects from “can someone look into this?” all the way to a trusted system people actually use

Nice To Haves

  • Salesforce Admin certification is a huge plus.
  • comfort with Python (or similar) for automation is a plus

Responsibilities

  • Own the architecture of Tennr's GTM systems stack: Salesforce, Gong, Outreach, Monday.com, plus the automation and integrations that keep them all talking to each other
  • Design the processes, workflows, and automation that let our revenue motion scale gracefully as headcount, segments, and product surface area grow, rather than being held together with duct tape and good intentions
  • Partner with GTM leadership (Sales, CX, Marketing, BizOps, Finance) to turn strategy into systems that actually work: territory, comp, pipeline hygiene, lead routing, forecasting, and all the unglamorous mechanics underneath each
  • Build the data foundations and reporting that give every revenue leader a real-time view of their business they can actually trust
  • Set the systems and operations best practices across GTM, including the data governance, change management, and documentation that future-you (and everyone after you) will be grateful for
  • Team up with Engineering and Data to build durable integrations and pipelines that hold the GTM stack together as it scales, and keep holding when things get busy
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