Business Systems Consultant - Enterprise Integrations (Remote)

First Citizens Bank•Raleigh, NC

3d•Remote

About The Position

This is a remote role that may be hired in several markets across the United States. Priority is given to candidates located in North Carolina. This position provides consultative technical expertise on middleware and integration solutions within the Bank’s Enterprise Architecture team. This individual will play a critical role in driving stakeholder alignment, accelerating momentum across cross-functional teams, and supporting the development of common practices and governance frameworks that enable application teams to focus on delivery.

Requirements

Bachelor's Degree and 10 years of experience in Information Technology OR High School Diploma or GED and 14 years of experience in Information Technology

Nice To Haves

Demonstrated technical acumen with prior hands-on experience as a developer/Senior Analyst, enabling effective navigation of technical requirements and conversations.
Strong understanding of middleware technologies (e.g., API platforms, messaging tools, API gateways) and associated integration patterns.
Proven ability to drive stakeholder engagement and build momentum in complex, matrixed organizations.
Strong understanding of enterprise architecture principles and frameworks.
Exceptional communication and facilitation skills—able to translate technical concepts for non-technical audiences.
Experience supporting large-scale transformation initiatives is a plus.

Responsibilities

Act as a catalyst for progress by fostering alignment across business, technology, and architecture teams.
Drive traction on enterprise initiatives by facilitating workshops, clarifying priorities, and removing blockers.
Translate complex architectural goals into digestible, actionable plans for diverse stakeholder groups.
Partner with product owners, developers, architects and cross-functional teams to identify, understand and business capability needs and associated roadmap.
Support the rollout of middleware solutions and platforms/tools, ensuring alignment with enterprise architecture principles in support of business capability needs.
Collaborate with enterprise architecture leadership to implement common practices and governance models.
Ensure business systems analysis efforts and associated solutions are aligned with the enterprise’s Target Operating Models (TOMs) and strategic goals.
Elicit, document, and validate business and technical requirements for middleware-related initiatives and broader architectural efforts.
Analyze current-state systems and processes to identify gaps, inefficiencies, and opportunities for improvement.
Create clear, concise documentation including process flows, use cases, data mapping and business requirements.
Communicate effectively with technical and non-technical audiences to ensure shared understanding and buy-in.