Business Systems Communications Lead (Communications Specialist 4)

Geosyntec Consultants•Los Alamos, NM

6d•Hybrid

About The Position

Longenecker & Associates (L&A), a Geosyntec Company, is seeking a motivated Business Systems Communications Lead (Communications Specialist 4) to contribute to their mission supporting work at Los Alamos National Lab. Geosyntec is an engineering and consulting firm that provides services to private and public-sector clients. This role involves developing and managing communications for a major, multiyear transformation at Los Alamos National Laboratory, specifically for the Business Management Directorate's effort to replace its legacy ERP business system with a modern enterprise platform using SAP S/4HANA. The goal is to improve workflows, unify processes and data, and support more efficient, data-driven operations. The Communications Lead will act as a key communications advisor, leading communication planning, execution, and deployment strategies to engage employees Lab-wide throughout the transition. This role requires collaboration with internal partner organizations, external stakeholders, and multimedia staff, as well as maintaining consistent messaging and managing key communication vehicles to ensure employees receive clear and timely information.

Requirements

Bachelor’s degree in English, journalism, communications, or a physical, life, or social science and a minimum of twelve years of relevant experience; or an equivalent combination of education and experience directly related to the occupation.
At least 12 years of relevant experience or equivalent combination of education and experience.
Thorough knowledge of English grammar and punctuation, and extensive experience in editing and writing.
Advanced proficiency using Microsoft Word.
A baseline understanding of generative AI tools, prompt engineering, evaluating AI-generated content for accuracy and quality, and applying AI responsibly within organizational policies.
Strong communication skills and project-management experience with large, enterprise-wide initiatives.
Excellent writer and editor with sound judgment and the ability to work as a trusted partner to leadership.
Proficient in assessing challenges and creating and executing multi-channel communication campaigns that achieve specific, measurable goals.
Experience working with executive-level leaders on a wide variety of projects and products.
Understand how to capture an executive’s “voice” and be able to create successful communication materials — such as quotes or correspondence — without significant oversight.
Track record of taking communications to the next level by strategically integrating multimedia content (photos, video, and graphics) into campaigns that reach any audience where they are and drive results.
U.S. Citizenship (required due to federal contract security requirements).
Ability to successfully pass a federal background investigation to secure and maintain DOE Q security clearance (required due to federal contract security requirements).
Health & Safety training, medical monitoring, and client-driven drug and background testing (required).

Nice To Haves

Experience working in a national laboratory or other large government organization.
Experience with procedures and other process/policy documents related to facility operations.
An ability to recognize and coordinate responses to potential third-party relationships that may be affected by the project.
Understand, and have some experience in, organizational change management principles and how to craft communications (including newsletters) that support employee adoption and engagement.
Previously worked on a multi-functional, large-scale business transformation project, particularly one involving SAP S/4HANA.

Responsibilities

Oversee and develop strategic and tactical communications for an organizational change management component of the Lab’s effort to replace its legacy ERP business system with a modern enterprise platform.
Serve as a key communications advisor to project leadership, workstream leads, system integrator partners, and engagement teams.
Lead communications planning across multiple workstreams and execute and deploy implementation strategies.
Help teams anticipate communications needs and engage employees Lab-wide throughout the transition.
Collaborate with critical internal partner organizations and external stakeholders throughout the project’s implementation.
Coordinate the efforts of Lab multi-media staff.
Contribute to content development for internal audiences—including employees, managers, and other stakeholders—across a variety of channels.
Maintain communication protocols across the program team.
Help maintain consistent messaging and manage key communications vehicles, ensuring employees receive clear, timely information about upcoming changes, how staff may be affected, and how they will be supported and prepared for the transition to the new system.