Business Systems Analyst (Online Banking)

Techstra SolutionsPittsburgh, PA
Onsite

About The Position

In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment.

Requirements

  • Prior experience working in a Payments Domain or a financial institution.
  • Experience defining user stories for APIs and integrations.
  • Experience working in Agile teams.
  • Experience working with Jira.
  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 5+ years as a business analyst with understanding the nuances of compliance, security, and transaction processing.
  • Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
  • High technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
  • Proven track record of working with offshore/onshore models to drive project velocity.
  • 2+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.

Responsibilities

  • Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
  • Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
  • Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
  • Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
  • AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
  • Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
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