Business Banking Analyst I

S&T Bank
$16 - $33Hybrid

About The Position

Assumes responsibility for ensuring the effective and efficient support of the Business Banking process. This role involves coordinating workflow for Business Bankers, maintaining documentation for compliance, and communicating with customers and associated parties regarding loan processes. The position also supports operations such as opening business deposit accounts, setting up online banking, and assisting with loan closings and funding. A key aspect is providing superior customer service and maintaining good working relationships with colleagues.

Requirements

  • Requires a high school degree, plus specialized training or a two-year degree in a related business field.
  • Two to five years general experience.
  • Up to one year specialized training.

Responsibilities

  • Coordinates the workflow for Business Bankers by ordering and reviewing commercial bank document packages throughout the underwriting and closing process.
  • Maintains adequate documentation to ensure compliance of bank policy with regards to proper collection of all necessary notations, forms, agreements, and signatures of commercial loan documents.
  • Communicates verbally or via email with Business banking customers and all associated parties, both internal and external; including attorneys, title companies, and insurance companies involved in the loan closing process to resolve questions regarding information submitted during the underwriting process.
  • Communicate with the borrower and all associated parties, both internal and external, to resolve outstanding issues regarding booked and closed loans.
  • Opening business deposit accounts, Support related operations including but not limited to setting up business online banking and account maintenance
  • Assist Business Banker with funding loan closings including but not limited sending wires, and requesting checks
  • Communicate with bankers and business partners throughout the loan process to gather and verify required documentation, ensuring timely and accurate completion of lending requirements.
  • May assume some lending responsibilities for Business Bankers, in their absence, including attending closings as a representative of S&T Bank.
  • Performs other responsibilities related to the Business lending process as required.
  • Assists the Business Bankers with the tracking and completion of commercial loan documentation and financial exceptions.
  • Assists the Business Bankers (within their scope of responsibility) with loan advances, disbursements, and construction draws.
  • Provides consistent, superior quality customer service to both internal and external customers that meets or exceeds S&T Bank’s standards.
  • Maintains a good working relationship with bank employees in other departments.
  • Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
  • Prepares, monitors, and maintains reports used for internal and external reporting purposes.
  • Supporting BDO with ncino maintenance.
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