Sr. Business Systems Analyst

TD•Toronto, ON

8d•CA$81,600 - CA$115,200•Onsite

About The Position

Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements. Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value. Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration. Translate business requirements into detailed functional specifications taking into account non-functional requirements. Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. Provide operational / process-related analysis and support to various extents.

Requirements

Advanced to Expert knowledge of system analysis process and techniques
Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and. delivery frameworks
Advanced understanding of business supported and business analysis
Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs
Lead technology requirements management for high risk, strategic initiatives
Identifies and leads problem resolution for complex technology requirements-related issues
Leads and provides guidance on the identification, maintenance, and reporting of traceability of system requirements
Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
Subject matter expert and consults with clients and/or project teams
Reports to a Manager, Senior Manager, or Practice Lead
Undergraduate degree or Technical Certificate
5- 7 years relevant experience
Experience working in Agile
Experienced in Jira/Confluence

Nice To Haves

Salesforce experience an asset
Experience in Marketing applications in the financial services industry an asset
Knowledge / experience with Data Flows, Integrations and ETLs an asset
Familiarity with Behaviour Driven Development (BDD) an asset

Responsibilities

Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks.
Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
Translate business requirements into detailed functional specifications taking into account non-functional requirements.
Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
Provide operational / process-related analysis and support to various extents.
Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required.
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.
Continuously enhance knowledge of business domains and their products/services.
Support and contribute to change management planning and activities, including those that ensure operational readiness.
Support implementation and post-implementation planning and activities.
Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.
Adhere to the TD code of conduct.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.