Sr. Business Systems Analyst

Rogers Communications•Brampton, ON

5d•Onsite

About The Position

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity: We are looking for Senior Business System Analyst. Come play a key role in building the future of Digital products for Rogers! We’re building. A team that innovates and a team that wins.

Requirements

Bachelor’s Degree in Computer Science or equivalent field.
5+ years of professional experience in software development preferably as a Business Systems Analyst in Agile and Waterfall development
Experience building scalable distributed systems with service-oriented architectures
Experience in UML diagramming
Ability to synthesize information into concise, logical summaries for audiences of varying technical backgrounds
Excellent written and oral communications.
Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced high tech customer service-oriented environment.
Superior skill set, including analytical thinking and problem solving, presentation and facilitation and relationship building

Nice To Haves

Experience in SAFe, Scrum and Kanban preferred
Connected Home product knowledge in TV, Internet, Home Phone and Smart home Monitoring preferred.

Responsibilities

Support the technical roadmap for the Connected Home portfolio by understanding and influencing overall solution design to align with the channels strategy
Work with Product Owner and business stakeholders in analyzing and refining user stories, acceptance criteria.
Perform impact assessment on applications and processes
Lead JAD sessions, collaborate with Architect, IT and development team in designing complete end-to-end solution that meets the ask and is forward-looking.
Create, own and maintain detailed functional, design, API and Solution specifications that satisfy user requirements and adhere to development standards.
Assist with the implementation of new programs or systems into the production.
Collaborate and provide oversight to Development, QA, BRT teams to ensure delivery of complex changes in both agile and waterfall programs
Post implementation support and review.
Communicates effectively with meaningful and articulate verbal discussions.
Takes ownership for high quality internal, external, ITS and business unit stakeholder communications.
Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement and development.

Benefits

Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
My Path: self-driven career development program
Rogers First: priority in applying to internal roles of interest
Wellness Programs: Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.