Business Systems Analyst 1

Metropolitan Council•Minneapolis, MN

23h•Hybrid

About The Position

As a Business Systems Analyst for the Bus Transportation Administration department, you will have the opportunity to develop standard operating procedures and training materials. You will also assist with research, data analytics and system testing. This posting will be used to create an eligible list for 6 months.

Requirements

High school diploma with 4 years of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field
Associate's degree and 2 years of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field
Bachelor's degree with 0 years of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field
Knowledge of goals, operating procedures, workflow and regulations regarding departments functions.
Knowledge of workflow analysis and simplification techniques.
Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point).
Ability to read, analyze and interpret professional journals, technical procedures and government regulations.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of customers or clients.
Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
Requires the skill to provide basic client services to the public and other agencies within the organization.
Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information.
Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

Nice To Haves

Experience in creating and modifying Python scripts
Experience using MS reporting tools, including but not limited to Excel and MS PowerBI
Modern SharePoint site administration experience
Cloud storage or content management experience
Experience in MS Power App and Power Automate
Experience in SQL Database query
Experience in a governmental or public-sector environment (Government Community Cloud)
Advanced skill with Microsoft Teams, Video Conferencing Technology, and hybrid meetings
Previous or current experience in a similar position
Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees

Responsibilities

Create standard operating procedures (SOP’s) for HASTUS and iDash
Create training materials and resources for HASTUS and iDash
Use research and analytics to conduct projects to support the business needs of the department
Assist with system testing and day-to-day operational tasks
Reply to internal customer emails in a prompt manner
Coordinate with other BSA’s to divide tasks in a rapidly changing environment