Business Systems Analyst
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Requirements
- Bachelor's degree
- 3+ years of experience as a Business Systems Analyst or similar role in Agile/Scrum environments
- 3+ years of experience in gathering, documenting, and managing business and functional requirements across multiple teams
- 3+ years of experience with data analysis, data extracts, reporting using SQL, including source‑to‑target mapping, data validation, and understanding complex data models
- 3+ years of experience in translating business needs into user stories, acceptance criteria, and functional specifications
Nice To Haves
- Experience supporting enterprise-scale data platforms or extract/ETL tooling
- Experience working with Product Owners and participating in backlog refinement and sprint planning
- Experience with data governance concepts, data quality, and reconciliation
- Prior experience supporting production systems and driving root cause analysis
- Familiarity with healthcare, claims, or financial data (or other highly regulated data domains)
- Strong collaboration and communication skills, with experience working directly with business SMEs and technical teams
- Comfortable working across multiple concurrent initiatives and managing competing priorities
Responsibilities
- Partner with business stakeholders and SMEs to elicit, analyze, and document clear business and data requirements across multiple Scrum teams
- Translate business needs into detailed functional requirements, user stories, acceptance criteria, and data mappings
- Serve as the primary liaison between business partners and technical teams to ensure shared understanding and alignment
- Own end-to-end requirements management for new extracts and enhancements to existing extract capabilities
- Perform detailed data analysis, source-to-target mapping, and validation of complex data structures and transformations
- Support Agile ceremonies (backlog refinement, sprint planning, reviews) and actively collaborate with Product Owners
- Identify gaps, dependencies, and risks in requirements and data flows; proactively raise and track remediation
- Validate implemented solutions through functional testing, data reconciliation, and business sign-off
- Maintain high-quality documentation, including requirements, mappings, data definitions, and process flows
- Support production issues and enhancements by analyzing root causes and recommending solutions
- Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
