Business Systems Analyst – Enterprise Demand & Intake
About The Position
The Business Systems Analyst II drives business productivity, efficiency and operations through innovation and project execution. Evaluates business processes, anticipates requirements, uncovers areas for improvement and works with cross-functional teams / process owners to develop and implement solutions. Leads and/or supports ongoing reviews of business systems and processes and development of optimization strategies. Performs requirements analysis and facilitates or conducts meetings to share ideas, findings and recommendations. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
Requirements
- 3+ years’ experience
- AA or BA/BS Degree
- Proficient with Microsoft Office and with Google Docs and Teams.
- SQL Query and Database knowledge required.
Responsibilities
- Provides Business Systems Analysis support within a defined business or process area.
- Works with supported stakeholders to understand high-level business objectives, processes, priorities and challenges.
- Performs and/or contributes to team efforts to perform: Process-specific requirements analysis through interviews, document and artifact analysis, development of business process descriptions and task and workflow analysis, Detailed process documentation, including system requirements and process flows / use cases.
- Business case development for proposed system enhancements and/or new process development.
- Planning initiatives, feasibility studies, cost / benefit analyses and new system design.
- Collaborates with internal and external users / clients to elicit business concerns and develop workable solutions.
- Helps with process enhancement feasibility studies and the development of data-supported justification documentation.
- Helps determine impact on existing systems and processes.
- Maintains a strong and collaborative relationship with business and IT colleagues.
- Supports the business in developing and delivering end user training.
- Addresses end user process questions and collaborates with IT colleagues to provide process / system support and ongoing issue analysis / correction.
Benefits
- Medical, dental, and vision plans – start when you start!
- Opportunity for annual bonus based on company performance
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend (Phoenix associates)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
