Business Systems Analyst

Interac Corp. • Toronto, ON

20d • $90,000 - $105,000 • Hybrid

About The Position

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. At Interac, we design and deliver products and solutions that empower Canadians with control over their money. From enabling secure near-immediate digital transfers to shaping advances in open banking and digital verification, we’re at the forefront of the digital economy in Canada. We’re looking for a talented Business Systems Analysis (BSA) teammate who has experience in the e-Transfer (bank-to-bank networks). This role is ideal for someone passionate about driving business and infrastructure modernization outcomes through strong collaboration, system-thinking, and crafting the future of the Canadian payment space. If you're an experienced BSA and ready to make a lasting impact among a community of creative thinkers, technical experts, and collaborative builders—we want to talk to you! Reporting to the Practice Leader of the BSA team, you’ll partner with a talented team of BSAs who will play a critical role in delivering modernizations, enhancements, and new product launches across the Interac ecosystem. You’ll be part of the delivery of high-quality system requirements that support strategic business goals, cross-functional alignment, and a culture of continuous improvement.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business Systems, or a related field—or equivalent experience
• 5-10 years’ experience in a Business Systems Analyst role
• Confident working with ISO 8583 and ISO 20022 standards
• Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.)
• Comfortable driving various requirements elicitation techniques for an established project (Interviews, prototypes, workshops, systems flow, business flows and process flows)
• Experience using requirements definitions and management tools
• Ability to lead different requirements methodologies (Use Cases, Unified Modelling Language, etc.)
• Experience working successfully in an environment involving multiple stakeholders with competing objectives
• Knowledge of financial services and online and mobile payment technologies (debit and/or credit)
• Experience with UML, BPMN or other Visual Modeling notations.
• Knowledge of chip contact and contactless card payments processing (EMV)
• Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer)
• Agile, Scrum, Iterative Waterfall Development foundational knowledge is an asset

Nice To Haves

• Comfortable with fraud prevention or cybersecurity domains

Responsibilities

• Experience partnering with Payments Canada, e.g., Elaboration, maintaining document and validating functional and non-functional system re
• Passion and understanding of the nuances involved in bank-to-bank modernization solutions
• Adopting, implementing and operationalising best practices with the goal of great customer systems (JIRA board) and ensuring sync of the internal Interac approach
• Good understanding of ISO 20022 Payment file formats
• Knowledge of data analytics and reporting tools, e.g., SQL, Power BI
• Comfortable with Atlassian Tools (Jira, Confluence); user management, site creation, project creation, workflow
• Eliciting, documenting and validating functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders
• Performing analysis of new technologies and standards in money movement / bank-to-bank networks and the impacts on Interac solutions
• Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications
• Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases
• Collaborating with external vendors and internal IT teams during their development phase and providing clarity on requirements and specifications
• Partnering the certification and testing teams by providing interpretation of business functions and specifications
• Balancing the needs of various product/project delivery methodologies depending on the approach of the team(s)
• Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required
• Supporting project management processes during the project life cycle
• Onboarding projects and supporting the team in client engagement and clarifying requirements
• Ensuring the release management process for internal delivery of application and system changes into production and FI environments
• Supporting Operations in production issues and other implementation problem resolutions

Benefits

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees