Business Systems Analyst-SDA/TLT

King County•Chinook Building 401 5th Avenue Seattle, WA

9h•Hybrid

About The Position

King County's Business Resource Center (BRC) is seeking a 6-month Special Duty Assignment or Term Limited Temporary PeopleSoft Business System Analyst to join our team. The PeopleSoft team plays a critical role in supporting King County’s workforce by implementing labor contracts, providing technical user support, and delivering system modifications and enhancements to the PeopleSoft Human Resources system. As a Business Systems Analyst, you will lead the delivery of complex, high-visibility initiatives. This role demands requirements-gathering skills and a results-driven mindset to ensure solution-oriented outcomes. You will manage and guide projects while collaborating closely with cross-functional teams to achieve successful results. Experience with PeopleSoft HR systems is highly preferred. The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies. The BRC Director’s Office provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems. They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems. The BI Insights Team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur. This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations. The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county. The Financials and Procurement Team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud and Supplier Cloud, and SAP Concur travel systems. The team collaborates with our business partners and county departments to deliver finance, procurement, travel expense and treasury services across all county business operations. The HR and Payroll System Team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, time and labor, and payroll services across all county business operations. The Shared Services Team specializes in training, change management, and help desk support, along with system security, administration, and licensing. There is also a highly skilled and technical team of DBAs who manage day-to-day running and performance of the systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches.

Requirements

Exceptional analytical skills with the ability to interpret and manage large volumes of employee data.
A strong aptitude for quickly understanding complex business processes.
Comprehensive knowledge of Human Resources system processes and functionality.
Excellent written and verbal communication skills to collaborate effectively with diverse stakeholders.
A proven ability to design and implement solutions for application modifications, interfaces, and reports.
A proactive mindset with a strong sense of initiative, supporting teammates and ensuring successful project completion.
Ability to work independently and collaboratively within a team setting.
Equivalent combination of education and experience that demonstrates the skills, knowledge, and abilities required to perform the work successfully.

Nice To Haves

An understanding of King County business processes and how enterprise systems support them.
A customer-focused approach, fostering positive relationships with agencies and staff.
The ability to adapt and remain flexible in a dynamic, multifaceted work environment.
Strong interpersonal skills to engage and build relationships with individuals from diverse cultures and socio-economic backgrounds.
Demonstrated proficiency providing system analyst support for PeopleSoft or a comparable Human Resources/Payroll system; or equivalent experience.

Responsibilities

Perform system configurations and execute data changes to ensure accuracy and compliance.
Provide comprehensive system and technical user support for the PeopleSoft HR environment.
Assess the impact of system changes on downstream business processes and operations.
Lead and facilitate group discussions to identify customer issues and develop solutions that align with business needs.
Develop detailed requirement specifications and test plans for complex system projects.
Conduct thorough functional testing using industry best-practice methodologies.
Diagnose and resolve production issues by identifying root causes and implementing effective solutions.