Business Systems Analyst – IT Solutions

E2 Consulting Engineers, LP•Los Angeles, CA

1d•$110,000 - $130,000•Onsite

About The Position

We are seeking a Senior Business Systems Analyst to serve as the bridge between business stakeholders, IT, and technology vendors. This individual will work with process owners and end users to understand business operations, identify opportunities for improvement, and translate those needs into clear, actionable solution requirements. The role is technology-agnostic. Solutions may involve existing enterprise applications, third-party platforms, Microsoft Power Platform and Dynamics 365, custom development, automation, integrations, or a combination of technologies. The Business Systems Analyst will help ensure that technology decisions are driven by business requirements rather than by a predetermined platform. The role will own business analysis, requirements definition, process documentation, solution evaluation, vendor coordination, and stakeholder alignment, while technical architecture, development, and final technology decisions will remain with the appropriate IT leadership and technical resources.

Requirements

Bachelor’s Degree or equivalent industry experience
3+ years of relevant experience as a Business Systems Analyst or similar role supporting technology implementations
Experience conducting stakeholder interviews, requirements discovery, and business process analysis
Experience documenting workflows, use cases, business rules, acceptance criteria, and process flows using Azure DevOps, Visio, or similar tooling
Experience evaluating business applications or participating in software/vendor selection processes

Nice To Haves

Experience with enterprise SaaS applications, system implementations, or digital transformation initiatives
Experience with Microsoft Power Platform, Dataverse, Dynamics 365, Power BI, Power Automate, or related Microsoft technologies
Familiarity with integrations, APIs, data modeling, role-based security, and workflow automation
Experience supporting RFPs, and technology selection
Familiarity with Agile methodologies, requirements traceability, UAT, and implementation processes
Experience with process modeling tools such as Visio, Lucidchart, Miro, or similar

Responsibilities

Communicate requirements to prospective vendors and coordinate vendor questions, product demonstrations, and stakeholder evaluation sessions
Coordinate RFPs, RFIs, vendor questionnaires, requirements matrices, and other solution evaluation activities
Conduct interviews, workshops, and discovery sessions with business stakeholders, process owners, and end users
Facilitate stakeholder review and approval of requirements
Translate stakeholder needs into functional and nonfunctional requirements for internal technical teams and external vendors
Work closely with business process owners, department managers, end users, IT leadership, technical teams, procurement stakeholders, and third-party vendors
Create process flows, use cases, user scenarios, business rules, acceptance criteria, storyboards, and other solution documentation
Document current-state processes, including manual activities, spreadsheets, approvals, handoffs, exceptions, system limitations, and pain points
Document data requirements, systems of record, integrations, migration needs, user roles, security requirements, reporting needs, KPIs, and other operational requirements
Define business problems, desired outcomes, scope, priorities, dependencies, constraints, and success criteria
Develop business test scenarios, coordinate or assist with User Acceptance Testing (UAT), and validate that delivered functionality satisfies approved requirements
Evaluate whether business needs can be addressed through existing systems, internally developed solutions, Microsoft Power Platform, third-party applications, or other technologies
Help compare potential solutions based on functionality, usability, integration capabilities, security, reporting, implementation requirements, cost, and overall business fit
Identify functionality gaps between business requirements and existing systems or proposed solutions
Identify opportunities to simplify processes, improve data quality, eliminate redundant work, and automate manual activities
Maintain requirements, decisions, assumptions, risks, and scope changes throughout the solution lifecycle
Support implementation readiness, documentation, training, change management, and post-implementation process improvement as needed