Analyst Business Systems IT

Medline Industries, LP•Northbrook, IL

6d•$92,000 - $138,000

About The Position

Medline is looking for a Business Systems Analyst with strong system analysis experience and working knowledge of industry-standard Transportation Management Systems (TMS). This role supports the TMS team by translating logistics, warehouse, carrier, parcel, and ERP needs into clear requirements, process improvements, system changes, and production-ready solutions across multiple transportation platforms.

Requirements

5+ years of Business Systems Analyst, Systems Analyst, or similar experience supporting enterprise applications and cross-functional technology initiatives.
Experience supporting logistics, TMS, warehouse, distribution, carrier, parcel, or supply chain technology solutions.
Strong system analysis skills, including requirements documentation, process/data flow analysis, root-cause analysis, testing, and functional impact assessment.
Ability to read SQL, analyze application data, troubleshoot interfaces/logs, and communicate findings clearly to technical and business audiences.
Bachelor’s Degree in Computer Science, Information Systems, Supply Chain, Logistics, Engineering, Business, or a related field.

Nice To Haves

Experience with industry-standard Transportation Management Systems (TMS), including platforms such as Oracle Transportation Management (OTM) / Oracle TMS or similar solutions.
Experience with TMS integrations across ERP, WMS, carrier systems, parcel platforms, EDI/API transactions, middleware, reporting platforms, or vendor solutions.
Knowledge of transportation execution, shipment visibility, exception management, freight rating, optimization, and operational support processes.
Experience with Agile and DevOps tools such as Jira, Zephyr, Splunk, SonarQube, Azure DevOps, or similar platforms.

Responsibilities

Analyze TMS workflows across shipment planning, rating, carrier selection, tendering, tracking, visibility, exception management, and downstream reporting.
Translate business needs into requirements, functional specifications, process flows, data mappings, test scenarios, and acceptance criteria.
Investigate production issues and enhancement requests by analyzing system behavior, configuration, data, SQL queries, logs, interfaces, EDI/API transactions, and upstream/downstream dependencies.
Partner with developers, Operations, logistics teams, vendors, and business stakeholders through discovery, design, build, testing, deployment, and post-release support.
Support release readiness, user acceptance testing, documentation, communication, and continuous improvement for TMS capabilities.