Business Systems Analyst
About The Position
Ingram Content Group (ICG) is hiring a Business Systems Analyst to join our team here in LaVergne, TN just outside the greater Nashville area. The Business Systems Analyst participates in product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and other related products. Acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use. Acts as point on problem tickets raised by internal associates for both internal and external customers. Works closely with other Ingram Content Group Companies and Departments. Creates detailed technical specifications for bug fixes, application enhancements, and new application features. Participates in definition of functional requirements via interaction with various areas of the business. Assists in the setup of new representatives. Maintains Ship Methods as defined by the business owner. Assists with the creation and monitoring of health checks on system activity. Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. This position will require 3 days in the office, candidates must be in or willing to relocate to the Nashville, TN region. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!
Requirements
- Bachelor’s degree in Business, Computing, Digital Media or related field or directly related year for year experience
- 1 year of experience working with applications
Nice To Haves
- Knowledge of OBIEE Reporting Applications
- Knowledge of Oracle Financial Applications
- Knowledge of SQL
- Knowledge of organization, operating procedures, and policies of the company
- Knowledge of IT development processes
- Technical project management skills
Responsibilities
- Works with the EOM Team and assists in gathering business requirements from both internal and external customers.
- Assists the EOM Team in translating business requirements into technical requirements, including scope definition, detail, and process flows.
- Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings.
- Assists with the QA by completing test plans for Oracle and LSI application functionality.
- Works with the project team to performs gap analysis of assigned functional specs and prototypes.
- Assists in maintaining AutoReports and OBIEE reports.
- Acts as first level support for Financial System and Reporting problem tickets.
- Participates in product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and other related products.
- Acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use.
- Acts as point on problem tickets raised by internal associates for both internal and external customers.
- Works closely with other Ingram Content Group Companies and Departments.
- Creates detailed technical specifications for bug fixes, application enhancements, and new application features.
- Participates in definition of functional requirements via interaction with various areas of the business.
- Assists in the setup of new representatives.
- Maintains Ship Methods as defined by the business owner.
- Assists with the creation and monitoring of health checks on system activity.
- Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance.
Benefits
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
- Wellness program with access to onsite gym and basketball court for associates
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Take breaks or brainstorm in our game room with ping pong & foosball
- Casual Dress Code & Flexible Schedules (per team)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
